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Initiating a new issue from Telegram #30

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lifeboy opened this issue Oct 28, 2021 · 0 comments
Open

Initiating a new issue from Telegram #30

lifeboy opened this issue Oct 28, 2021 · 0 comments

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@lifeboy
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lifeboy commented Oct 28, 2021

Would this plugin be able to initiate a new issue from Telegram? In other words: If a customer needs support, instead of going to our website and sending a message, they open Telegram, go to our channel and make a selection from some type of menu on there. That them allows them to create a new issue and any correspondence will be via the Telegram interface for the user, while the support agent will using Redmine.

Can that be done?

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