diff --git a/wiki/Troubleshooting.md b/wiki/Troubleshooting.md index d66f780..19ab99a 100644 --- a/wiki/Troubleshooting.md +++ b/wiki/Troubleshooting.md @@ -32,6 +32,12 @@ #### Launcher hangs during installation - In Lutris, try setting `Prefer system libraries` to `On` globally before installation. After installation, this can be reset and configured only for Star Citizen if desired. +- Make sure you are not trying to install to an NTFS-formatted drive. + + +#### Download hangs, followed by Install Failure error +- As mentioned in our [Quick Start Guide](https://github.com/starcitizen-lug/knowledge-base/wiki/Quick-Start-Guide), be sure you are not changing the default install path in the RSI Launcher settings. If you wish to install the game elsewhere, put the entire wine prefix there instead. + #### Install button does nothing - ⚠️ Launch Lutris in debug mode (`lutris -d`) and look for a `KeyError: 'contentstatsid'` error. @@ -54,10 +60,6 @@ - Proceed with lug-helper installer. -#### Download hangs, followed by Install Failure error -- As mentioned in our [Quick Start Guide](https://github.com/starcitizen-lug/knowledge-base/wiki/Quick-Start-Guide), be sure you are not changing the default install path in the RSI Launcher settings. If you wish to install the game elsewhere, put the entire wine prefix there instead. - - #### Error: *utf-8 codec can't decode byte 0x_ in position ___: invalid continuation byte* - Re-check your EAC workaround. Our [Helper](https://github.com/starcitizen-lug/lug-helper) can check it for you, or see the [manual instructions](Tips-and-Tricks#easy-anti-cheat-workaround) on our wiki. @@ -77,9 +79,8 @@ ![Screenshot from 2023-05-11 10-33-19](https://github.com/starcitizen-lug/knowledge-base/assets/3657071/d146e9cc-e0a2-4327-acfb-ba5538ddefe4) - #### Installing Star Citizen on an NTFS-formatted drive -- See: https://github.com/ValveSoftware/Proton/wiki/Using-a-NTFS-disk-with-Linux-and-Windows +- Don't; it probably won't work and will likely only corrupt your game files. ***