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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<title>Realms Hosting</title>
<link rel="stylesheet" href="./assets/css/bootstrap-utils.css" />
<link rel="stylesheet" href="./assets/css/bootstrap-grid.min.css" />
<link rel="stylesheet" href="./assets/css/utilities.css" />
<link rel="stylesheet" href="./assets/css/slick.css" />
<link rel="stylesheet" href="./assets/css/styles.css" />
</head>
<body>
<div id="dark-overlay"></div>
<nav id="navbar">
<div class="wrapper">
<a href="./index.html" class="logo">
<img src="./assets/images/logo.png" alt="logo" />
</a>
<ul class="nav d-md-flex d-none">
<li class="active"><a href="./index.html">HOME</a></li>
<li><a href="./game-server.html">GAME SERVERS</a></li>
<li><a href="./fivem-server.html">VPS HOSTING</a></li>
<li><a href="#">KnowledgeBase</a></li>
<li><a href="#">STATUS</a></li>
<li><a href="#">BLOG</a></li>
</ul>
<a href="#" class="account d-md-flex d-none">
<img src="./assets/vectors/account-ico.svg" alt="account" /> MY
ACCOUNT
</a>
<div class="hamburger d-md-none d-block">
<img src="./assets/images/hamburger.png" alt="hamburger" />
</div>
<div class="nav-sm">
<div id="close">×</div>
<!-- <img src="./assets/images/logo.png" alt=" logo" /> -->
<ul class="nav">
<li class="active"><a href="./index.html">HOME</a></li>
<li><a href="./game-server.html">GAME SERVERS</a></li>
<li><a href="./fivem-server.html">VPS HOSTING</a></li>
<li><a href="#">KnowledgeBase</a></li>
<li><a href="#">STATUS</a></li>
<li><a href="#">BLOG</a></li>
</ul>
</div>
</div>
</nav>
<main id="tos">
<section class="tos" id="hero">
<div>
<h1 class="main-heading">TERMS OF SERVICE</h1>
</div>
<img class="mouse" src="./assets/images/mouse-scroll.png" alt="mouse" />
</section>
<section id="refund-policy">
<div class="heading-underlined start">
<h1 class="heading">SERVICE REFUND POLICY</h1>
</div>
<p>
IF A CUSTOMER CONTACTS REALMS HOSTING THROUGH A TICKET IN THE CLIENT
AREA WITHIN 48 HOURS OF A INITIAL SERVICE PAYMENT, THAT DID NOT
INVOLVE ANY COFFER FUNDS, REALMS HOSTING WILL ISSUE A REFUND AND
TERMINATE THE SERVICE. WE MAY TAKE A SMALL PROCESSING FEE, TYPICALLY
THE SAME PERCENTAGE WHICH WE ARE CHARGED ON THE INITIAL PAYMENT FROM
THE PAYMENT GATEWAY.
</p>
<p>
IN ALL OTHER CASES, REALMS HOSTING DOES NOT OFFER REFUNDS UNLESS
REALMS HOSTING CANCELS A SERVICE FORCIBLY (AGAINST A RENTER'S WISHES).
FOR THESE REALMS HOSTING-TRIGGERED FORCED-SHUTDOWN CASES, A PRORATED
REFUND WILL BE PROVIDED TO COVER THE REMAINING PREPAID DAYS.
</p>
<p>
SERVICES WE DON'T OFFER REFUNDS FOR: <br />
- WE DO NOT OFFER REFUNDS FOR OUR SUPPORT ADDON OR ANY OTHER ADDON(S)
<br />
- WE DO NOT OFFER REFUNDS FOR ANY LOCATION TRANSFERS. <br />
- WE DO NOT OFFER REFUNDS FOR ANY UPGRADES. <br />
- PAYMENTS THAT HAVE BEEN MADE TO ADD TO A CLIENTS WALLET. <br />
WHEN CANCELLING A SERVICE WITH US, IT IS YOUR RESPONSIBILITY TO CANCEL
ANY PAYPAL SUBSCRIPTION YOU HAVE TIED WITH THAT SERVICE. FAILURE TO DO
SO WILL RESULT IN OVERPAYMENTS WHICH WILL BE ASSIGNED TO YOUR CREDIT
BALANCE. OVERPAYMENTS ARE NOT REFUNDABLE.
</p>
<p>
IT IS ALSO THE CUSTOMERS RESPONSIBILITY TO CANCEL THEIR SERVICE BEFORE
THE DUE DATE IF THEY DO NOT WISH TO BE CHARGED OR BILLED FOR IT. ANY
REFUND REQUESTS MUST BE MADE THROUGH A TICKET SUBMITTED THROUGH THE
CLIENT AREA, CANCELLATION REQUESTS ARE NOT REFUND REQUESTS. <br />
ANY DISPUTES PLACED THROUGH PAYPAL MEANS YOUR SERVICE WILL BE
AUTOMATICALLY TERMINATED AND YOU WILL NOT BE ENTITLED TO A REFUND.
MAKE SURE TO PLACE A TICKET ASKING FOR HELP FIRST AND IF WE CANNOT
SOLVE YOUR PROBLEM YOU WILL GET A FULL REFUND AS LONG AS ITS IN THE 2
DAYS REFUND POLICY.
</p>
</section>
<section id="vps-terms">
<div class="heading-underlined end">
<h1 class="heading">VPS TERMS</h1>
</div>
<p class="text-end">
ALL VPS'S ARE NOT SUPPORTED. MEANING YOU WILL NOT RECIEVE HELP ON HOW
TO INSTALL ANYTHING. YOU WILL HAVE TO SEARCH YOURSELF. BECAUSE OF
THIS, YOU WILL NOT BE ENTITLED TO A REFUND IF YOU DON'T KNOW HOW TO
WORK A VIRTUAL PRIVATE SERVER.
</p>
<p class="text-end">
REALMS HOSTING HAS A KNOWLEDGE BASE YOU CAN CHECK ON HOW TO INSTALL
CERTIAN GAMES ONTO YOUR LINUX SERVER - THIS WILL BE THE ONLY FORM OF
HELP WITH THE LINUX VIRTUAL PRIVATE SERVERS.
</p>
</section>
<section id="failure-renew">
<div class="heading-underlined start">
<h1 class="heading">FAILURE TO RENEW FOR A SERVICE ON TIME</h1>
</div>
<p>
IF YOU FAIL TO PAY FOR YOUR SERVICE ON TIME, YOUR SERVICE WILL BE
SUSPENDED AFTER THREE DAYS THE INVOICE IS DUE, AFTER 7 DAYS YOUR
SERVICE WILL BE TERMINATED. REALMS HOSTING WILL NOT BE HELD
RESPONSIBLE IF THE CUSTOMER FAILS TO PAY ON TIME AND WE TERMINATE
THEIR SERVER ALONG WITH THEIR DATA. ANY INVOICE THAT IS OVERDUE, AN
ADDITIONAL 30% FEE WILL BE ADDED TO THE INVOICE. YOUR INVOICE WILL BE
OVERDUE AFTER 1 DAY OF THE SERVER RENEW DATE.
</p>
</section>
<section id="server-setup">
<div class="heading-underlined end">
<h1 class="heading">SETUP OF SERVER TIME</h1>
</div>
<p class="text-end">
WE "REALMS HOSTING" DO NOT HAVE INSTANT SETUP TIMES. EVERY TIME AN
ORDER IS PLACED, IT IS UP TO THE PAYMENT SYSTEM IF YOUR SERVICE GETS
SET UP INSTANTLY. MOST OF THE TIME SERVICES ARE SET UP STRAIGHT AWAY,
HOWEVER IF YOU HAVE BEEN WAITING LONGER THAN A FEW HOURS CREATE A
TICKET. WE CAN'T GUARNTEE AN INSTANT SET UP.
</p>
</section>
<section id="server-performance">
<div class="heading-underlined start">
<h1 class="heading">SERVER PERFORMACNE AND UPTIME</h1>
</div>
<p>
WE AIM TO PROVIDE 100% UPTIME ON ALL SERVICES, BUT THAT IS NOT ALWAYS
THE CASE. ON THE RARE OCCASION, WE MAY NEED TO PERFORM VITAL
MAINTENANCE ON YOUR SERVER, WE WILL INFORM YOU 24 HOURS MINIMUM BEFORE
THIS MAINTENANCE TAKES PLACE. IF YOUR SERVER KEEPS CRASHING AND IS DUE
TO A THIRD PARTY APPLICATION THIS CAN'T BE USED AS LEVERAGE TO GAIN
COMPENSATION.
</p>
</section>
<section id="data-loss">
<div class="heading-underlined end">
<h1 class="heading">DATA LOSS</h1>
</div>
<p class="text-end">
REALMS HOSTING WILL NOT BE RESPONSIBLE FOR ANY DATA LOSS, WETHER THATS
FROM SOMEONE ACCESSING YOU ACCOUNT OR TO YOU ACCIDENTLY REINSTALLING
YOUR SERVER. REALMS HOSTING IS ALSO NOT RESPONSABLE FOR ANY DATA LOSS
DUE TO CORRUPTION. ALL CLIENTS HAVE THE RESPONSIBILITY TO BACKUP THEIR
OWN SERVERS ON A DAILY BASES / WEEKLY BASES
</p>
</section>
<section id="copyright-policy">
<div class="heading-underlined start">
<h1 class="heading">COPYRIGHT POLICY</h1>
</div>
<p>
ANY USE OF ANY OF OUR SERVICES TO INFRINGE COPYRIGHT OR TRADEMARK LAW
IS UNACCEPTABLE. IF YOU'RE FOUND TO BE INFRINGING COPYRIGHT OR
TRADEMARK LAW FROM A SERVICE PROVIDED THROUGH US WE RESERVE THE RIGHT
TO SUSPEND OR TERMINATE YOUR SERVICE WITHOUT WARNING. THIS INCLUDES
USING NULLED OR CRACKED VERSIONS OF ANY FORM ON OUR SERVICES.
</p>
<p>
IF YOU'RE FOUND TO BE REUSING OR REPRODUCING ANY OF REALMS HOSTING'S
WORK, YOU WILL BE BANNED FROM ANY AND ALL SERVICES INCLUDING REALMS
HOSTING'S WEBSITE. THIS INCLUDES ANY GRAPHIC DESIGN, WEBSITE DESIGN,
OR WEBSITE CODE.
</p>
</section>
<section id="accounts">
<div class="heading-underlined end">
<h1 class="heading">SECURITY OF CLIENTS ACCOUNTS</h1>
</div>
<p class="text-end">
IF IN ANY SITUATION A CLIENTS ACCOUNT GETS HIJACKED, REALMS HOSTING
WILL NOT BE HELD REPSONSIBLE. CUSTOMERS SHOULD MAKE SURE THEIR ACCOUNT
ARE SAFE FROM HIJACKERS.
</p>
</section>
<section id="liability">
<div class="heading-underlined start">
<h1 class="heading">LIABILITY</h1>
</div>
<p>
REALMS HOSTING WILL NOT BE HELD RESPONSIBLE FOR PAYMENTS/DONATIONS
THAT ARE RECEIVED IN EXCHANGE FOR VIRTUAL GOODS ON A CUSTOMERS SERVER.
BY PURCHASING A SERVER YOU REMOVE ALL LIABILITY FROM REALMS HOSTING IN
REGARDS TO CUSTOMER SERVICE, PAYMENTS AND DISPUTES RELATING TO VIRTUAL
GOODS.
</p>
<p>WE ARE NOT AFFILIATED WITH FIVEM IN ANY WAY</p>
</section>
</main>
<footer id="footer" class="pb-3 pt-5">
<div class="wrapper">
<img
class="line"
src="./assets/images/footer-clipped-path.psd"
alt=""
/>
<div class="navbar">
<a class="logo" href="./index.html">
<img src="./assets/vectors/logo.svg" alt="logo" />
</a>
<div class="trustpilot">
<a class="text-primary" href="#">Trustpilot</a>
</div>
<ul class="nav d-flex justify-content-end align-items-center">
<li class="nav-item"><a href="./index.html">HOME</a></li>
<li class="nav-item"><a href="#">STATUS</a></li>
<li class="nav-item">
<a href="./tos.html">TERMS AND SERVICES</a>
</li>
</ul>
</div>
<div class="d-flex justify-content-between align-items-center offer">
<span>Get amazing cheap FiveM Server Hosting</span>
<a href="#">
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</a>
</div>
<div class="copyright text-primary text-center py-3">
© 2021 Realms Hosting, All rights reserved
</div>
</div>
</footer>
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type="text/javascript"
src="https://code.jquery.com/jquery-1.11.0.min.js"
></script>
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type="text/javascript"
src="https://code.jquery.com/jquery-migrate-1.2.1.min.js"
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</body>
</html>