Device Information for "Wacom Cintiq Pro 24 P" not found

[MrNico]

I have managed to get the wacom-gui program to work, but when I do so I get a message stating that it cannot find information for Wacom Cintiq Pro 24 P.

After that, the application works without problems.

[tb2097]

Are you using the rc19 version, or an earlier version? If you run it from the command line any error messages would be appreciated.

[PudiccaA]

I have also encountered the following message: Device information for "Wacom Cintiq Pro 24 PT" not found.

I was running 0.3.0-rc19 on Manjaro from command line. The error message displayed in Terminal said: Unable to load library icui18n "Cannot load library icui18n: (icui18n: cannot open shared object file: No such file or directory)"

If I clicked "ok" on the pop-up window twice, the gui will open but only "kpress Key Remo" will be listed in the Tablet row.

[boban-dj]

I have the same issue and same error message, it was working excellent before I upgraded my Archlinux and this package.
from icu-68.2-1-x86_64.pkg.tar.zst
to icu-69.1-1-x86_64.pkg.tar.zst

The only error I saw was:
Unable to load library icui18n "Cannot load library icui18n: (icui18n: cannot open shared object file: No such file or directory)"

I cannot find any other error messages, I tried to link the older icu-68 lib:
LD_LIBRARY_PATH=/opt/wacom-lib/usr/lib/ python2 /opt/wacom-gui-0.3.0-rc19/wacom-gui/wacom-gui.py --load
but no result.
It seems python should be linked with syspath.

I am not sure what package is using this library and if this is the problem? any help would be appreciated

Linux 5.10.35-1-lts
python2-pyqt4 4.12.3-5
wacom-gui-0.3.0-rc19
python 2.7.18-3
Wacom Cintiq 21 DTK2100