Anti-bot captcha: blind customers can't sign up because it's just visual

[talksina]

• This is not a feature request (existing functionality does not work, not missing functionality).
  I will request features on forum or via support.
• I've searched and did not find a similar issue.

Bug in web app
Anti-spam bot captcha is just visual and blind people do not manage to sign up
Describe the bug
A clear and concise description of what the bug is.

Tuta registration flow: as a blind person I have been locked out of Tuta yet before even registering.

As soon as you choose your desired e-mail handle, its domain and related password, then going to the following step, anti-spam challenge is just visual - the image of a clock showing a given time which you must type in the form hh:mm. No alternative accessibility solution is available (an audio challenge or something).

To Reproduce
Steps to reproduce the behavior:

1. select your Tuta plan
2. start the flow by adding your name and password
3. press "next" button
4. visual captcha blocks robots, but also blind people.

Expected behavior
A clear and concise description of what you expected to happen.
Together with the visual clock showing the time, there should be a button to press which reads the time aloud, or at least find another solution giving possibility to blind people to access it too.
Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: Windows 11.
• Browser Chrome
• Version latest build

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Additional context
Add any other context about the problem here.
The problem is very serious because it prevents blind people from registering

[hrb-hub]

@talksina , Thank you for the report and sorry you were blocked by our visual only captcha, we do believe that privacy should be accessible to everyone. We'll definitely look into introducing an alternative to our visual captcha :)

[talksina]

Thanks, although I think everyone who cares for privacy should think of it by design, not just notice obstacles just when the blind customers get frustrated for yet another captcha.

[charlag]

We already did some prototyping with alternative anti-bot measures.

[talksina]

I was trying to register through iOS app, to experiment if the bug was there as well, and there, the flow stops even before, for a blind person.

The checkbox to accept terms and conditions, is detected by iOS's VoiceOver technology but when trying to activate it, it opens the link of terms and conditions!

Reason? The flag and the two documents' links, are rendered as a unique control! Result? A blind person can't register.

In a previous life, maybe a blind person has hurt all of you [KIDDING]

[charlag]

@talksina I'm really sorry to hear that. I quickly tested it but it has the opposite problem: i can check the box but it doesn't let me to open the link instead. Which is obviously also bad. I'll open a separate issue about it and we will fix it soon.

[talksina]

It's part of the same issue. Controls are not rendered as 3 separate elements, but as one element only. Consequently, user experience isn't on top.

[charlag]

I opened another issue: #8292