You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Although Safari 16.4 supports OffscreenCanvas API and the VirtualBackgroundProcessor does its job, after switching to GaussianBlurBackgroundProcessor video becomes unprocessed. Moreover, after some time of using any processor with inputFrameBufferType: 'offscreencanvas', Safari shows the "This web page was reloaded because it was using significant memory" error and reloads the page.
Also, sometimes "VirtualBackgroundProcessor" shows only the background, not the person (I have no specific steps to reproduce, it seems to happen randomly after changing the video quality or processor, etc).
I have verified that the issue occurs with the latest twilio-video-processors.js release and is not marked as a known issue in the CHANGELOG.md.
I reviewed the Common Issues and open GitHub issues and verified that this report represents a potentially new issue.
Processed (blurred) video is shown. No error is shown. The page is not reloaded. A person is shown altogether with a virtual background.
Actual behavior:
The video is not blurred. The page is reloaded showing the "This web page was reloaded because it was using significant memory" error. A person is not shown.
We added some performance improvements to the version 3. To resolve this issue, we recommend updating to the newest video processor version. If you continue to experience problems after upgrading, please let us know, and we will be happy to assist you further.
Although Safari 16.4 supports OffscreenCanvas API and the
VirtualBackgroundProcessor
does its job, after switching toGaussianBlurBackgroundProcessor
video becomes unprocessed. Moreover, after some time of using any processor withinputFrameBufferType: 'offscreencanvas'
, Safari shows the "This web page was reloaded because it was using significant memory" error and reloads the page.Also, sometimes "VirtualBackgroundProcessor" shows only the background, not the person (I have no specific steps to reproduce, it seems to happen randomly after changing the video quality or processor, etc).
or sensitive account information (API keys, credentials, etc.) when reporting this issue.
Code to reproduce the issue:
Expected behavior:
Processed (blurred) video is shown. No error is shown. The page is not reloaded. A person is shown altogether with a virtual background.
Actual behavior:
The video is not blurred. The page is reloaded showing the "This web page was reloaded because it was using significant memory" error. A person is not shown.
Software versions:
Safari 16.4 (18615.1.26.11.23)
macOS 13.3.1. (MacBook Pro, 2020)
2.0.0
Ember.js
The text was updated successfully, but these errors were encountered: