Replies: 35 comments 1 reply
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I'm not sure what could cause that. If it was a widespread issue I'm sure others would have reported it. |
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I also came up with the same issue since upgraded to v1.35. The dashboard refresh itself every3 seconds and I can't notice any errors in the console. No luck even upgraded to v1.36.1. |
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@mikecao Are there any troubleshooting steps we can take to figure out what went wrong? |
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Try using a new browser in incognito mode with any extensions install. A lot times extensions do very unexpected things. |
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@mikecao I tried in incognito browser with no extensions installed, and the issue remains. |
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Same here. Tried incognito mode with different browsers with no extensions. Dashboard still reloading every 3 seconds and unusable. I also tried to redeploy on vercel. Same result. |
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This is so strange. I'm not seeing that behavior and I can't imagine what could even cause it. Can you give me more details, OS, node version, etc. |
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Database hosting: Supabase |
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I'm running both umami and the db on Railway.app. |
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Can either of you grant me access to your install? I don’t need a password, you can just send me your auth token, [email protected] |
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Sure, what auth token do you need, where do I find it? |
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Under local storage, there is a key called |
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Ok, I sent you the key. |
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Let me know if you need any thing else. |
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@meirroth Thank you. I can log in and confirm the behavior. Still have no idea why it's happening but at least I have a path to troubleshoot. |
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@wheeleran I'm hosting on Railway, so not sure how I can run those commands.. |
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@mikecao Can you please help out? |
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@meirroth I've tried many things but still don't understand why it's happening. I recommend you roll back to a previous working version and maybe try the next version when it comes out to see if it goes away. |
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Ok, thanks. |
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Hey @thomasthk, are you still experiencing this issue? |
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I've got it to work!! Just spun up a new server running the latest version (v1.37.0), connected to the same old database, and it worked!! I have no idea what was causing this issue but the solution couldn't be simpler, I'm glad I cracked it after hours of trying! @mikecao Are these logs normal? |
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I've spent the last 4 hours testing different configurations on new deploys (on Railway), and I've discovered that the 3 second reload issue only occurs when I spin up a server with a custom script name set (using I believe there is a bug related to To demonstrate this, I have two servers, one with this var set and one without, both of which are connected to the same database. |
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My dashboard won't self reloading anymore after I upgraded to the latest version (v1.37.0). |
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Do you think it's a related issue to the one I described here? |
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I can't tell because my deploys are running on Vercel and I also have custom script name set, but the dashboard won't self reloading anymore right now. |
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I suggest you try deploying without the custom script name set, and see if it makes a difference. |
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OK, I will try and will open a sperate issue report if my case is different than yours. Thanks! |
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@meirroth definitely figured out the root cause, when I removed TRACKER_SCRIPT_NAME from my config everything miraculously worked again. |
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Hi @mikecao, Please see above comment. |
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This seems to be an issue with Railway so there is nothing we can do on our side. |
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Got it, thanks.
…On Thu, Sep 8, 2022 at 00:07, Mike Cao ***@***.***> wrote:
This seems to be an issue with Railway so there is nothing we can do on our side.
—
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Running umami on Railway, and been pulling from upstream every update. The dashboard is not usable anymore, it reloads the page every 3 seconds..
Any idea what the cause can be?
I don't see any errors in the console.
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