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Error running import job when REDCap hosted on cloud infrastructure #6

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harpsicord86 opened this issue Mar 21, 2023 · 0 comments
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@harpsicord86
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Hi @bi0nd0,

When setting up an import job within the module, upon running it I get this error:

Error processing the CSV file - SplFileObject::__construct(/var/app/current/redcap/edocs/advanced_import/uploads/fbef449bc5d42d29039385492a2c8e71.csv): failed to open stream: No such file or directory - (code 0)

My institution runs REDCap on cloud infrastructure within AWS so I've passed this to our DevOps engineer who believes that this module has an issue with recognising the local storage due to the infrastructure setup. Would you be able to take a look at this?

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