Dash non-live stream doesn't play for chrome.

[lalit-tudip]

Description

I'm facing an issue with the videojs player in that it is not able to stream the DASH + Widevine DRM in Chrome. It can play live streams with the same DRM setup but fails to load the video.

I checked in the network tab, and it only contains the initial stream request and no other requests are made. I also checked the videojs stream tester videojs-http-streaming.netlify.app and it also behaves the same and throws the error I mentioned in the Errors section.

.

I tried the same stream on the Shaka player demo with the same stream and it loaded the stream without any issues, check the image below:

Apart from the shaka player, I checked the same stream on other platforms like Android TV, mobile, etc., and all have no issues playing the stream. So, What could be the issue here?

One more thing I noticed is that no player events were fired when we are trying to play these streams and only one request can be seen in the network tab.

@mister-ben @gkatsev Could you please help me with this as it also affects the production build?

.

Reduced test case

As this is a private project, so cannot share any URLs/Creds, but if required I can mail it.

Steps to reproduce

NA

Errors

videojs-http-streaming.js:10485 Uncaught 
TypeError: Cannot read properties of undefined (reading 'locations')
    at DashPlaylistLoader.handleMain_ (videojs-http-streaming.js:10485:54)
    at videojs-http-streaming.js:10353:16
    at callbackWrapper (videojs-http-streaming.js:5262:5)
    at Object.callback (videojs-http-streaming.js:5338:16)
    at cbOnce (video.core.js:7798:17)
    at XMLHttpRequest.loadFunc (video.core.js:7858:14)

video.core.js:210 VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) The media could not be loaded, either because the server or network failed or because the format is not supported. 
MediaError {code: 4, message: 'The media could not be loaded, either because the …rk failed or because the format is not supported.'}
code: 4
message: "The media could not be loaded, either because the server or network failed or because the format is not supported."

Error Logs:

https://videojs-http-streaming.netlify.app/?debug=true&autoplay=true&muted=true&fluid=true&minified=false&sync-workers=true&liveui=true&llhls=true&url=URL&type=application%2Fdash%2Bxml&keysystems=%7B%0A%20%20%22com.widevine.alpha%22%3A%20%22URL%22%0A%7D&buffer-water=false&exact-manifest-timings=false&pixel-diff-selector=false&network-info=true&dts-offset=false&override-native=true&preload=auto&mirror-source=true&forced-subtitles=false
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36
Video.js 8.14.0
Using VHS: true
{"@videojs/http-streaming":"3.13.2","mux.js":"7.0.3","mpd-parser":"1.3.0","m3u8-parser":"7.1.0","aes-decrypter":"4.0.1"}
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,initialize
VIDEOJS:,DEBUG:,VHS:,SourceUpdater >,Calling mediaSource endOfStream(network)
VIDEOJS:,ERROR:,(CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED),The media could not be loaded, either because the server or network failed or because the format is not supported.,{"code":4,"message":"The media could not be loaded, either because the server or network failed or because the format is not supported."}
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,dispose
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[main] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[audio] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[vtt] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,initialize
VIDEOJS:,DEBUG:,VHS:,SourceUpdater >,Calling mediaSource endOfStream(network)
VIDEOJS:,ERROR:,(CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED),The media could not be loaded, either because the server or network failed or because the format is not supported.,{"code":4,"message":"The media could not be loaded, either because the server or network failed or because the format is not supported."}
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,dispose
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[main] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[audio] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[vtt] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,initialize
VIDEOJS:,DEBUG:,VHS:,SourceUpdater >,Calling mediaSource endOfStream(network)
VIDEOJS:,ERROR:,(CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED),The media could not be loaded, either because the server or network failed or because the format is not supported.,{"code":4,"message":"The media could not be loaded, either because the server or network failed or because the format is not supported."}
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,dispose
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[main] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[audio] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,SegmentLoader[vtt] >,INIT -> DISPOSED
VIDEOJS:,DEBUG:,VHS:,PlaybackWatcher >,initialize
VIDEOJS:,DEBUG:,VHS:,SourceUpdater >,Calling mediaSource endOfStream(network)
VIDEOJS:,ERROR:,(CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED),The media could not be loaded, either because the server or network failed or because the format is not supported.,{"code":4,"message":"The media could not be loaded, either because the server or network failed or because the format is not supported."}

What version of Video.js are you using?

7.21.4

Video.js plugins used.

"videojs-contrib-dash": "5.1.0", "videojs-contrib-eme": "3.9.0", "@videojs/http-streaming": "^2.8.0",

What browser(s) including version(s) does this occur with?

Each version of Chrome(mac, windows, ubuntu)

What OS(es) and version(s) does this occur with?

All OS