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PhaseA_Finished.archimate
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<?xml version="1.0" encoding="UTF-8"?>
<archimate:model xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:archimate="http://www.archimatetool.com/archimate" name="ArchiSurance_Practice" id="id-f0607ad9eb0845a8829f43f5f7c676ff" version="5.0.0">
<folder name="Strategy" id="id-a325666baa9e42328cb3885be26ee808" type="strategy">
<folder name="Course of Action" id="id-0d09913e2de94b3d9a7488c65f5e47c1">
<element xsi:type="archimate:CourseOfAction" name="Digital Customer Intimacy Strategy" id="id-dd7c6a22e1a445fc9fc6ece93f9cfd91"/>
</folder>
<folder name="Capability" id="id-54ee294e48f648d4b7e703b646076c71">
<element xsi:type="archimate:Capability" name="Data-Driven Insurance" id="id-cb973b71b23e4e72b02cb8c8b519c5f8"/>
<element xsi:type="archimate:Capability" name="Digital Customer Management" id="id-6d877593be9843499ede290502331cfc"/>
</folder>
<folder name="Resource" id="id-1d49808881d54c62b034b6511c97a243">
<element xsi:type="archimate:Resource" name="Enterprise-Wide CRM Automation" id="id-95f7f2986e6f492f8094ff1c24c08d12"/>
<element xsi:type="archimate:Resource" name="Integrated Back Office Automation" id="id-80beadbbb86e4ed3b305bde159c98093"/>
<element xsi:type="archimate:Resource" name="Social Media Apps" id="id-61a34172b3704647ab6d395d01b71419"/>
<element xsi:type="archimate:Resource" name="Staff with Social Media Competency" id="id-5058855aa78747038516e17fd429d13e"/>
<element xsi:type="archimate:Resource" name="Data Analysis Automation" id="id-760b6b8a6745487888e895906be10372"/>
<element xsi:type="archimate:Resource" name="External Data Sources" id="id-fe752c302d9545638948c66a0ed11551"/>
<element xsi:type="archimate:Resource" name="Staff with Data Analysis Competency" id="id-022bd5dbd524413e85a5d6fab51fdde5"/>
</folder>
</folder>
<folder name="Business" id="id-86efb96ef15a4d7f8f07cfd6c158754e" type="business"/>
<folder name="Application" id="id-e7873fa99c264b74a8adca54f804ca99" type="application">
<element xsi:type="archimate:ApplicationComponent" name="Architectural Solution Proposal" id="id-8dee758036554c42bf2b13e133f8c759"/>
</folder>
<folder name="Technology & Physical" id="id-266978397c8d450fa95fe381d5bc8cab" type="technology"/>
<folder name="Motivation" id="id-efc27e0a7f264ee1bd2070176560caae" type="motivation">
<folder name="Stakeholder" id="id-6eb1a6debd7a45beb3667b9cb8f3ba09">
<element xsi:type="archimate:Stakeholder" name="Board" id="id-5d4942e3f01a4daba7eb5b35c4953644"/>
<element xsi:type="archimate:Stakeholder" name="Customer" id="id-145b2526247f4f02bfef814812dc92d9"/>
</folder>
<folder name="Driver" id="id-e90084409fc54e4b8bd4daed4b286502">
<element xsi:type="archimate:Driver" name="Customer satisfaction" id="id-8c0c34d240a4441da93b8a1644564b9d"/>
<element xsi:type="archimate:Driver" name="Price" id="id-f7bad452ecaf4f40a0f9dd7c8d0cd6be"/>
<element xsi:type="archimate:Driver" name="Product Portfolio" id="id-bb88c6c14303496d968ffd92ee5404d3"/>
<element xsi:type="archimate:Driver" name="Profitability" id="id-97f6696d18a341ee913df7a97a9f4bd0"/>
<element xsi:type="archimate:Driver" name="Sales target" id="id-082e83c2ffcc4c91a05f73e56c99ec82"/>
<element xsi:type="archimate:Driver" name="Stakeholder satisfaction" id="id-82de9bd16c4c407892aa705eddc1261d"/>
</folder>
<folder name="Assessment" id="id-96fa4236bb70429e91bec820aadcd9f8">
<element xsi:type="archimate:Assessment" name="Customer defecting to competitors with lower premium costs" id="id-67892632d0ef42a2b362154c37ec90a9"/>
<element xsi:type="archimate:Assessment" name="Customers defecting to competitors with superior digital experiences" id="id-6faf1b7ff774435584aefa2727f5ba20"/>
<element xsi:type="archimate:Assessment" name="Customer defecting to competitors with lower Insurance Premiums" id="id-591f81fc78f44d62a14737921a9487e6"/>
<element xsi:type="archimate:Assessment" name="Inefficiencies in Internal Operations" id="id-ae55f73b5e0f427e8ff2c4227ca776c8"/>
<element xsi:type="archimate:Assessment" name="Strong Brand Position" id="id-fc72964ae4d44e449345fb781516fb13"/>
<element xsi:type="archimate:Assessment" name="Broad Product Coverage" id="id-b7b12713b0a3499188b3302a570392a0"/>
</folder>
<folder name="Goal" id="id-fbd7b2b214df46f69d42815c1f607459">
<element xsi:type="archimate:Goal" name="Redunction of costs" id="id-8377434cd99543ae9b905acf518b38f9"/>
<element xsi:type="archimate:Goal" name="Increase in revenue" id="id-b654149e8b4b49efa79f073473dfc305"/>
<element xsi:type="archimate:Goal" name="Reduction of maintenance costs" id="id-d44662d3984845868394da79007de9ab"/>
<element xsi:type="archimate:Goal" name="Reduction of personnel costs" id="id-04ae8d4a65a942bc87193162bfbdf710"/>
<element xsi:type="archimate:Goal" name="Imporevement in cross-selling success" id="id-778881bc719f43418689c8f1c138d05e"/>
<element xsi:type="archimate:Goal" name="Improvement in data consistencey" id="id-27481cf7c70f47faa792099e2bc0d393"/>
<element xsi:type="archimate:Goal" name="Higher Customer Retention" id="id-54cd19fbc67441de8c0e46a5d583fd86"/>
<element xsi:type="archimate:Goal" name="Improved Customer Satisfaction" id="id-017f0a4a56654f818d9462ab6355e9b4"/>
<element xsi:type="archimate:Goal" name="Increase in Market Share" id="id-2644afb2957b421ba319d54fe8b9ec2b"/>
<element xsi:type="archimate:Goal" name="Competitive Premium Setting" id="id-b4bdcbd643ab4e498c6bf77e28cd3734"/>
</folder>
<folder name="Principle" id="id-3ec8a507dde04ee8bf8a6c7f3c6e02ce">
<element xsi:type="archimate:Principle" name="Common use of applications" id="id-3f21a591224e4e57af8bf54bc2c4821b"/>
<element xsi:type="archimate:Principle" name="Single system of record for each data element" id="id-2a1f2097b7b64e9a8c7599ce8d868497"/>
</folder>
<folder name="Outcomes" id="id-9ce35355570f4fdd9b78c736dd79b183">
<element xsi:type="archimate:Outcome" name="Profit Margin of >5% in Next Fiscal Year" id="id-908686ae670943c596a3943039aa13a7"/>
<element xsi:type="archimate:Outcome" name="90% of Customer Interaction Online" id="id-5da9126e20754db7b0cb514bf9c76c6a"/>
<element xsi:type="archimate:Outcome" name="Best-in-Class Online Customer Experience" id="id-6af1b3e80d4d487aaf97a6e34c830481"/>
<element xsi:type="archimate:Outcome" name="Attractive Insurance Offering" id="id-cc5c4a6120ff42559fb867179bd3e5bf"/>
<element xsi:type="archimate:Outcome" name="Detailed Insight in Customer Behavior" id="id-0423312257334874890e922d9518907c"/>
</folder>
<folder name="Requirements" id="id-8eb0c66b8204461192c8d36e7161aeca">
<element xsi:type="archimate:Requirement" name="CRM Data Should Be Maintained Centrally" id="id-3b2a9fbfa97c46a49d246f567042431c"/>
<element xsi:type="archimate:Requirement" name="Shared Back Office Application for all Porducts" id="id-c7429e7256dd45779e04094470dac4b8"/>
<element xsi:type="archimate:Requirement" name="Support for Policy Administration" id="id-8ef1fdc0777a4403a4801d86abb0ea80"/>
<element xsi:type="archimate:Requirement" name="Support for Financial Transactions" id="id-bbd0385f84594601823b9f1006bfd621"/>
</folder>
<folder name="Requirement Breakdown" id="id-c1660d98fa4c4cbcb23db5a23d7d54bd">
<element xsi:type="archimate:Requirement" name="Architectural Technical Requirements" id="id-7df42551fbd5468e87166161b8c6a77d"/>
<element xsi:type="archimate:Requirement" name="Architectural Technical Requirements (copy)" id="id-dc9980246cfb4999931c2c9e51104c21"/>
<element xsi:type="archimate:Requirement" name="Business Requirements" id="id-3900418ebd814278b3549247a8d97dc9"/>
<element xsi:type="archimate:Requirement" name="Stakeholders Requirements" id="id-afb5b837ac4f4d5fb463b5d02a12cb05"/>
<element xsi:type="archimate:Requirement" name="Stolution Requirements & Trasition Requirements" id="id-f1e488b633be4cdc9f1b181de21d48d1"/>
<element xsi:type="archimate:Requirement" name="Strategic Objective" id="id-a7090021812643ce82728f546c8c506b"/>
</folder>
</folder>
<folder name="Implementation & Migration" id="id-02997ebe92024138a25499b73aa3a7e0" type="implementation_migration"/>
<folder name="Other" id="id-0241c7e68d9a4400aa0b56e7093fe27e" type="other"/>
<folder name="Relations" id="id-8aa19913da1542c4b8592cf296504e57" type="relations">
<element xsi:type="archimate:AssociationRelationship" id="id-88ac0af494ab465bbeb6c776f4c9dfc8" source="id-082e83c2ffcc4c91a05f73e56c99ec82" target="id-5d4942e3f01a4daba7eb5b35c4953644"/>
<element xsi:type="archimate:AssociationRelationship" id="id-cd6f7bda15734686b0237d83c9a3e339" source="id-82de9bd16c4c407892aa705eddc1261d" target="id-5d4942e3f01a4daba7eb5b35c4953644"/>
<element xsi:type="archimate:AssociationRelationship" id="id-ba35161c95504b52a87b568f66721c75" source="id-8c0c34d240a4441da93b8a1644564b9d" target="id-5d4942e3f01a4daba7eb5b35c4953644"/>
<element xsi:type="archimate:AssociationRelationship" id="id-031dcd330979473d844079f334dc2e63" source="id-8c0c34d240a4441da93b8a1644564b9d" target="id-145b2526247f4f02bfef814812dc92d9"/>
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