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[MOONSHOT] Process TeleDynamics Orders, add to GDMS and YMCS #281

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danry25 opened this issue May 2, 2022 · 1 comment
Open

[MOONSHOT] Process TeleDynamics Orders, add to GDMS and YMCS #281

danry25 opened this issue May 2, 2022 · 1 comment
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enhancement New feature or request external Helps an external customer

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@danry25
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danry25 commented May 2, 2022

How will this improve revenue or reduce our costs? Please provide a complete explanation!
We can automatically reassure the customer, reduce labor on rote tasks, and simplify the onboarding process for our support team.

Is your feature request related to a problem? Please describe.
Whenever we place an order the post-order handling is more complicated than need be, with tracking information and MAC/ Serial Number information having to be input manually.

Describe the solution you'd like
When we have a TeleDynamics order, we should extract:

  • The tracking number and email this to the customer
  • MAC and Serial #, loading this into Grandstream and Yealink Device Management Systems

Add Device on Grandstream: https://doc.grandstream.dev/GDMS-API/EN/#api-156695541313508000002-156767487310412000049

Add Device on Yealink: https://support.yealink.com/en/portal/docDetail?documentCode=8c7ac482e36c744f
See page 20, the POST: /api/open/v1/device/add method

@danry25 danry25 added enhancement New feature or request external Helps an external customer labels May 2, 2022
@uncheckederror uncheckederror changed the title Process TeleDynamics Orders, add to GDMS and YMCS [MOONSHOT] Process TeleDynamics Orders, add to GDMS and YMCS Aug 12, 2023
@danry25
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danry25 commented Oct 15, 2023

Status update, this issue is partially complete, we just need to finish adding the device to GDMS and YDM.

Add Device on Grandstream: https://doc.grandstream.dev/GDMS-API/EN/#api-156695541313508000002-156767487310412000049

Add Device on Yealink: https://support.yealink.com/en/portal/docDetail?documentCode=8c7ac482e36c744f
See page 20, the POST: /api/open/v1/device/add method

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enhancement New feature or request external Helps an external customer
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