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Service-level agreements #2452

Merged
merged 56 commits into from
Nov 13, 2024
Merged

Service-level agreements #2452

merged 56 commits into from
Nov 13, 2024

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eickler
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@eickler eickler commented Sep 18, 2024

For now, dropped off close to where limits and compatibility policy, so other more formal documents are. We are currently discussing a better place once we have the remaining documents (ci/cd, limits update, ...) in place.

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@eickler eickler requested a review from MWindel September 24, 2024 01:32
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eickler commented Sep 28, 2024

Note to myself: Provide a stable alias URL like /platform-sla that can be kept if the document is moved around.

@neuerburg neuerburg self-requested a review September 30, 2024 09:57
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eickler commented Oct 8, 2024

Note: I have added the credit commitment that is part of our contracts here.

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@eickler eickler changed the title Platform service-level agreement Service-level agreements Oct 17, 2024
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eickler commented Oct 17, 2024

Note: This has to be still consolidated with #2524, so the content will be moved into the section defined there.

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eickler commented Nov 8, 2024

@tsschuel @RumySAG Find a customer version of the release policy/release process at https://cumulocity-iot-c8y-docs-build-pr-2452.surge.sh/service-terms/releases/ for review.

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eickler and others added 15 commits November 8, 2024 20:26
@eickler eickler requested a review from JanePorter as a code owner November 11, 2024 17:09
@eickler eickler requested a review from BeateRixen November 13, 2024 10:10
@eickler eickler merged commit 4f66080 into develop Nov 13, 2024
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@eickler eickler deleted the platform-sla branch November 13, 2024 11:50
BeateRixen pushed a commit that referenced this pull request Nov 13, 2024
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7 participants