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Issues: DeskDirector/Issues

44 Open 198 Closed
44 Open 198 Closed
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Issues list

DeskDirector Email Branding for Brand Packages and Duplicate Contacts
#240 opened Nov 16, 2022 by Aycorn
Desktop v5 title bar is upper case portal Issue relates to Portal
#236 opened Mar 31, 2022 by Nness
@Nness
[25169] Ticket Payload on Ticket Update not properly logging changes
#213 opened Apr 15, 2021 by iskolares
@DDAndyChen
Macro appends to the last character instead of where the cursor is tech Issue relates to Tech
#205 opened Dec 9, 2020 by iskolares
1
Editing a form defaults to showing the Base Section admin Issue relates to the admin console
#199 opened Nov 2, 2020 by iskolares
[22203] Chat should be disabled when outside of office hours enhancement This is a UX improvement
#178 opened Apr 6, 2020 by DDAndyChen
@Nness @Andrew-Lahikainen
3
DD Portal Token email Deeplink is incorrect
#171 opened Mar 12, 2020 by Aycorn
@Nness @DDAndyChen
4
[21874] Company and contact list page small resolution screen support tech Issue relates to Tech
#168 opened Mar 2, 2020 by Nness
@Nness
TECH iframe ConnectWise site connectwise-only tech Issue relates to Tech
#167 opened Feb 27, 2020 by Nness
1
[19308] Rquest types' ticket board names and priority names become stale admin Issue relates to the admin console
#165 opened Feb 27, 2020 by DDAndyChen
Income chat notification through teams admin Issue relates to the admin console core Issue relates to core server
#154 opened Dec 2, 2019 by Nness
@Nness
(CW) Notify Member option under board configuration does not work connectwise-only integration issue Issue relates to a DeskDirector integration
#151 opened Nov 26, 2019 by Nness
1
[20969] Portal approval button should be disabled while processing portal Issue relates to Portal
#149 opened Nov 19, 2019 by Nness
@Andrew-Lahikainen
[13681, 21187] Portal for Mac: run on startup enhancement This is a UX improvement portal Issue relates to Portal
#144 opened Nov 8, 2019 by Andrew-Lahikainen
The portal 3.3 download link still named as for terminal server portal Issue relates to Portal
#141 opened Nov 5, 2019 by Nness
@Andrew-Lahikainen
Telemetry: track global magic token usage core Issue relates to core server
#140 opened Nov 5, 2019 by Andrew-Lahikainen
@Nness
[20724] Description is not showing in emails when customer creates a ticket through Portal connectwise-only integration issue Issue relates to a DeskDirector integration
#138 opened Nov 1, 2019 by Andrew-Lahikainen
5
[20463] Audit trail not showing name of member or contact who added a note (impersonation) connectwise-only enhancement This is a UX improvement integration issue Issue relates to a DeskDirector integration tech Issue relates to Tech
#135 opened Oct 11, 2019 by Andrew-Lahikainen
2
[20406, 20463] Customer Portal updates showing as API Member Name on CW ticket hover. connectwise-only integration issue Issue relates to a DeskDirector integration
#132 opened Oct 3, 2019 by Aycorn
5
Truncate ticket note or time entry if it is more than certain size enhancement This is a UX improvement
#131 opened Sep 27, 2019 by Nness
@Nness
Help docs on portal v3.x enhancement This is a UX improvement
#125 opened Sep 11, 2019 by Nness
@Nness @Andrew-Lahikainen @DDAndyChen
[19569] Portal: show an error message when a user tries to reset a password, but their email does not exist enhancement This is a UX improvement portal Issue relates to Portal
#120 opened Aug 30, 2019 by Andrew-Lahikainen
[19505] Tech: selecting a worktype does not set the corresponding billing type connectwise-only enhancement This is a UX improvement tech Issue relates to Tech
#116 opened Aug 27, 2019 by Andrew-Lahikainen
1
Disable passwordless (mail token) in TECH tech Issue relates to Tech
#115 opened Aug 25, 2019 by Nness
@Andrew-Lahikainen
[18837] Inactive statuses causes ticket details to be incomplete and unresponsive bug Something isn't working tech Issue relates to Tech
#102 opened Jul 10, 2019 by Andrew-Lahikainen
ProTip! Exclude everything labeled bug with -label:bug.