Kommunicate-io · AbhijeetRanjan308 · Jan 30, 2025 · Jan 29, 2025
diff --git a/Example/Kommunicate.xcodeproj/project.pbxproj b/Example/Kommunicate.xcodeproj/project.pbxproj
@@ -20,6 +20,7 @@
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 		8213687E2CDA332100B09F37 /* KommunicateLoginAndWelcomeMessage.swift in Sources */ = {isa = PBXBuildFile; fileRef = 8213687D2CDA332100B09F37 /* KommunicateLoginAndWelcomeMessage.swift */; };
+		8237AC4C2D4A5DF8008BC1AC /* KommunicateResolveAndAssignmentUITests.swift in Sources */ = {isa = PBXBuildFile; fileRef = 8237AC4B2D4A5DF8008BC1AC /* KommunicateResolveAndAssignmentUITests.swift */; };
 		8B33037F2226A494003BF306 /* LoginViewController.swift in Sources */ = {isa = PBXBuildFile; fileRef = 8B33037E2226A494003BF306 /* LoginViewController.swift */; };
 		8B5BC12A22002FDC00F39956 /* Localizable.strings in Resources */ = {isa = PBXBuildFile; fileRef = 8B5BC12822002FDC00F39956 /* Localizable.strings */; };
 		8B8FFA9421D5171F00C8ED57 /* PaymentTests.swift in Sources */ = {isa = PBXBuildFile; fileRef = 8B8FFA9321D5171F00C8ED57 /* PaymentTests.swift */; };
@@ -67,6 +68,7 @@
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 		8213687D2CDA332100B09F37 /* KommunicateLoginAndWelcomeMessage.swift */ = {isa = PBXFileReference; lastKnownFileType = sourcecode.swift; path = KommunicateLoginAndWelcomeMessage.swift; sourceTree = "<group>"; };
+		8237AC4B2D4A5DF8008BC1AC /* KommunicateResolveAndAssignmentUITests.swift */ = {isa = PBXFileReference; lastKnownFileType = sourcecode.swift; path = KommunicateResolveAndAssignmentUITests.swift; sourceTree = "<group>"; };
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 		8B33037E2226A494003BF306 /* LoginViewController.swift */ = {isa = PBXFileReference; lastKnownFileType = sourcecode.swift; path = LoginViewController.swift; sourceTree = "<group>"; };
 		8B5BC12422002C4000F39956 /* Base */ = {isa = PBXFileReference; lastKnownFileType = file.storyboard; name = Base; path = Base.lproj/Main.storyboard; sourceTree = "<group>"; };
@@ -242,6 +244,7 @@
 			isa = PBXGroup;
 			children = (
 				8213687B2CDA2CEE00B09F37 /* KommunicateConfigurationTesting.swift */,
+				8237AC4B2D4A5DF8008BC1AC /* KommunicateResolveAndAssignmentUITests.swift */,
 				C698B48F24AB76A5008BB4D9 /* KommunicateCreateConversationAndSendMessagesTests.swift */,
 				C698B48E24AB76A5008BB4D9 /* TestCaseInfo.swift */,
 				C698B49D24AB77D5008BB4D9 /* Info.plist */,
@@ -588,6 +591,7 @@
 			buildActionMask = 2147483647;
 			files = (
 				C698B4A424AB7803008BB4D9 /* KommunicateCreateConversationAndSendMessagesTests.swift in Sources */,
+				8237AC4C2D4A5DF8008BC1AC /* KommunicateResolveAndAssignmentUITests.swift in Sources */,
 				C67D56E824AE439A001BA419 /* KommunicateLoginAsVisitorUITests.swift in Sources */,
 				C698B4A324AB7803008BB4D9 /* TestCaseInfo.swift in Sources */,
 				8213687E2CDA332100B09F37 /* KommunicateLoginAndWelcomeMessage.swift in Sources */,

diff --git a/Example/Kommunicate_ExampleUITests/KommunicateResolveAndAssignmentUITests.swift b/Example/Kommunicate_ExampleUITests/KommunicateResolveAndAssignmentUITests.swift
@@ -0,0 +1,184 @@
+//
+//  KommunicateResolveAndAssignmentUITests.swift
+//  Kommunicate_ExampleUITests
+//
+//  Created by Abhijeet Ranjan on 29/01/25.
+//  Copyright © 2025 CocoaPods. All rights reserved.
+//
+
+import XCTest
+
+class KommunicateResolveAndAssignmentUITests: XCTestCase {
+    enum GroupData {
+        static let typeText = "close"
+        static let typeVerifyingText = "Restarted"
+        static let typeAssignmentText = "Assign to Human"
+        static let typeAfterAssignmentText = "I have some issue."
+        static let AppId = loginCreadentials.testAppID
+    }
+
+    override func setUp() {
+        super.setUp()
+        continueAfterFailure = false
+        sleep(10)
+        addUIInterruptionMonitor(withDescription: AppPermission.AlertMessage.accessNotificationInApplication) { alerts -> Bool in
+            if alerts.buttons[AppPermission.AlertButton.allow].exists {
+                alerts.buttons[AppPermission.AlertButton.allow].tap()
+            }
+            return true
+        }
+        let app = XCUIApplication()
+        if let appId = appIdFromEnvVars() {
+            app.launchArguments = [GroupData.AppId, appId]
+        }
+        app.launch()
+        sleep(5)
+        guard !XCUIApplication().scrollViews.otherElements.buttons[InAppButton.LaunchScreen.getStarted].exists else {
+            return
+        }
+    }
+
+    func testRestartConversation () {
+        let app = beforeTest_Launch_NewConversation()
+        sleep(3)
+        waitFor(object: app) { $0.exists }
+        app.typeText(GroupData.typeText) // typing message
+        app.buttons[InAppButton.ConversationScreen.send].tap() // sending message in group
+        sleep(3) /// To wait for response
+        app.swipeUp() /// To get to bottom of the screen.
+        sleep(2)
+        let resolveConversationSuggestedButtonResponse = app.tables[AppScreen.innerChatScreenTableView]
+            .textViews[RichMessageResponseText.resolveConversationSuggestedButtonMessage]
+        waitFor(object: resolveConversationSuggestedButtonResponse) { $0.exists }
+        let buttons = app.tables[AppScreen.innerChatScreenTableView].staticTexts.matching(identifier: RichMessageButtons.resolveButton)
+
+        // Ensure there's at least one element
+        guard buttons.count > 0 else {
+            XCTFail("No buttons found in Suggested Replies Template")
+            return
+        }
+
+        // Use element(boundBy:) to select a specific button, e.g., the first one
+        let specificButton = buttons.element(boundBy: 0) // Change index as needed
+
+        guard specificButton.isEnabled else {
+            XCTFail("Button in Suggested Replies Template is disabled or not visible")
+            return
+        }
+        specificButton.tap()
+        let resolveConversationButtonResponse = app.tables[AppScreen.innerChatScreenTableView]
+            .textViews[RichMessageResponseText.resolveConversationButtonResponseMessage]
+        waitFor(object: resolveConversationButtonResponse) { $0.exists }
+
+        sleep(5)
+        app.buttons[InAppButton.ConversationScreen.restartConversation].tap()
+
+        let inputView = app.otherElements[AppScreen.chatBar].children(matching: .textView).matching(identifier: AppTextFeild.chatTextView).firstMatch
+        waitFor(object: inputView) { $0.exists }
+        inputView.tap()
+        inputView.tap()
+        inputView.tap()
+
+        app.typeText(GroupData.typeVerifyingText) // typing restart message for verifying
+        app.buttons[InAppButton.ConversationScreen.send].tap() // sending message in group
+        sleep(3) /// To wait for response
+        app.swipeUp() /// To get to bottom of the screen.
+        sleep(2)
+        let restartConversationResponse = app.tables[AppScreen.innerChatScreenTableView]
+            .textViews[RichMessageResponseText.restartConversationResponse]
+        waitFor(object: restartConversationResponse) { $0.exists }
+    }
+
+    func testAssingment_awayMessage_emailCollection() {
+        let app = beforeTest_Launch_NewConversation()
+        sleep(3)
+        let inputView = app.otherElements[AppScreen.chatBar].children(matching: .textView).matching(identifier: AppTextFeild.chatTextView).firstMatch
+        waitFor(object: inputView) { $0.exists }
+        inputView.tap()
+        inputView.tap()
+        inputView.tap()
+        waitFor(object: app) { $0.exists }
+        app.typeText(GroupData.typeAssignmentText) // typing message
+        app.buttons[InAppButton.ConversationScreen.send].tap() // sending message in group
+        sleep(3) /// To wait for response
+        app.swipeUp() /// To get to bottom of the screen.
+        sleep(2)
+
+        let assignmentMessageResponse = app.tables[AppScreen.innerChatScreenTableView]
+            .textViews[RichMessageResponseText.assignementMessageResponse]
+        waitFor(object: assignmentMessageResponse) { $0.exists }
+
+        sleep(4)
+
+        let awayMessageView = app.otherElements[AppScreen.awayMessageView].children(matching: .staticText).matching(identifier: AppTextFeild.awayMessageLabel).firstMatch
+        waitFor(object: awayMessageView) { $0.exists }
+
+        inputView.tap()
+        inputView.tap()
+        inputView.tap()
+
+        app.typeText(GroupData.typeAfterAssignmentText) // typing message
+        app.buttons[InAppButton.ConversationScreen.send].tap() // sending message in group
+
+        sleep(3)
+
+        let emailMessageView = app.otherElements[AppScreen.awayMessageView].children(matching: .staticText).matching(identifier: AppTextFeild.emailMessageLabel).firstMatch
+        waitFor(object: emailMessageView) { $0.exists }
+
+        inputView.tap()
+        inputView.tap()
+        inputView.tap()
+
+        app.typeText(CustomInputFieldReply.emailFieldResponse) // typing email
+        app.buttons[InAppButton.ConversationScreen.send].tap() // sending message in group
+
+        sleep(5)
+
+        waitFor(object: awayMessageView) { $0.exists }
+    }
+
+    private func beforeTest_Launch_NewConversation() -> (XCUIApplication) {
+        let app = XCUIApplication()
+        if app.buttons[InAppButton.LaunchScreen.logoutButton].exists {
+            app.buttons[InAppButton.LaunchScreen.logoutButton].tap()
+            let loginAsVisitorButton = app.buttons[InAppButton.LaunchScreen.loginAsVisitor]
+            waitFor(object: loginAsVisitorButton) { $0.exists }
+            loginAsVisitorButton.tap()
+        }
+        let launchConversationButton = app.buttons[InAppButton.EditGroup.launch]
+        waitFor(object: launchConversationButton) { $0.exists }
+        launchConversationButton.tap()
+        sleep(3)
+        // Check if the specific screen is on top
+        let isScreenOnTop = app.navigationBars[AppScreen.myChatScreen].exists
+
+        if isScreenOnTop {
+            // Perform actions only if the screen is not on top
+            let createConversationButton = app.navigationBars[AppScreen.myChatScreen]
+            waitFor(object: createConversationButton) { $0.exists }
+            createConversationButton.buttons[InAppButton.CreatingGroup.startNewIcon].tap()
+
+            let inputView = app.otherElements[AppScreen.chatBar].children(matching: .textView).matching(identifier: AppTextFeild.chatTextView).firstMatch
+            waitFor(object: inputView) { $0.exists }
+            inputView.tap()
+            inputView.tap()
+            inputView.tap()
+        } else {
+
+            let inputView = app.otherElements[AppScreen.chatBar].children(matching: .textView).matching(identifier: AppTextFeild.chatTextView).firstMatch
+            waitFor(object: inputView) { $0.exists }
+            inputView.tap()
+            inputView.tap()
+            inputView.tap()
+        }
+
+        return app
+    }
+
+    private func appIdFromEnvVars() -> String? {
+        let path = Bundle(for: KommunicateCreateConversationAndSendMessagesTests.self).url(forResource: "Info", withExtension: "plist")
+        let appId = GroupData.AppId
+        return appId
+    }
+}
+
diff --git a/Example/Kommunicate_ExampleUITests/TestCaseInfo.swift b/Example/Kommunicate_ExampleUITests/TestCaseInfo.swift
@@ -99,12 +99,14 @@ enum InAppButton {
         static let faqButton = "FAQ"
         static let loadingIndicator = "loadingIndicator"
         static let activityIndicator = "activityIndicator"
+        static let restartConversation = "Restart conversation"
     }
 }
 
 enum AppScreen {
     static let myChatScreen = "My Chats"
     static let chatBar = "chatBar"
+    static let awayMessageView = "awayMessageView"
     static let innerChatScreenTableView = "InnerChatScreenTableView"
     static let inneritemListView = "InneritemListView"
     static let kMConversationView = "Kommunicate.KMConversationView"
@@ -117,6 +119,8 @@ enum AppTextFeild {
     static let userId = "User id (Use a random id for the first time login)"
     static let password = "Password"
     static let chatTextView = "chatTextView"
+    static let awayMessageLabel = "awayMessageLabel"
+    static let emailMessageLabel = "emailMessageLabel"
     static let HeadlineText = "Hi, how can we help you?"
     static let Helpcenter = "Helpcenter | Helpcenter"
 }
@@ -140,6 +144,7 @@ enum FormIdentifier {
 
 enum RichMessageButtons {
     static let button = "Button"
+    static let resolveButton = "Resolve Conversation"
     static let goToGoogle = "Go To Google"
     static let pay = "Pay"
     static let male = "Male"
@@ -174,6 +179,11 @@ enum RichMessageResponseText {
     static let submitFirstResponse = "Submit Button Rich Message"
     static let sugggestedRepliesFirstMessage = "Suggested Replies Rich Message"
     static let formFirstResponse = "Input your details"
+    static let resolveConversationSuggestedButtonMessage = "Are you sure you want to close the conversation."
+    static let resolveConversationButtonResponseMessage = "We are resolving this conversation. Please reach out to us in case of any more queries."
+    static let restartConversationResponse = "The conversation restarted successfully."
+    static let assignementMessageResponse = "Now this conversation is Assigned to Human."
+    static let awayMessageResponse = "The agent is currently unavailable. Please wait for sometime the agent will connect with you."
 }
 
 struct AutoSuggestionReply {

diff --git a/Sources/Kommunicate/Classes/KMConversationViewController.swift b/Sources/Kommunicate/Classes/KMConversationViewController.swift
@@ -163,6 +163,7 @@ open class KMConversationViewController: ALKConversationViewController, KMUpdate
 
     override open func viewDidLayoutSubviews() {
         super.viewDidLayoutSubviews()
+        awayMessageView.accessibilityIdentifier = "awayMessageView"
         awayMessageView.drawDottedLines()
         charLimitView.drawDottedLines()
     }
@@ -572,13 +573,13 @@ open class KMConversationViewController: ALKConversationViewController, KMUpdate
             if let channelId = weakSelf.viewModel.channelKey {
                 KMCustomEventHandler.shared.publish(triggeredEvent: KMCustomEvent.restartConversationClick, data: ["conversationId":channelId])
             }
+            guard let zendeskAccountKey = ALApplozicSettings.getZendeskSdkAccountKey(),
+                  !zendeskAccountKey.isEmpty else { return }
             #if canImport(ChatProvidersSDK)
-                guard let zendeskAcckountKey = ALApplozicSettings.getZendeskSdkAccountKey(),
-                      !zendeskAcckountKey.isEmpty else { return }
                 // if zendesk is integrated, create a new conversation instead of restarting the conversation
                 let zendeskHandler = KMZendeskChatHandler.shared
                 zendeskHandler.resetConfiguration()
-                zendeskHandler.initiateZendesk(key: zendeskAcckountKey)
+                zendeskHandler.initiateZendesk(key: zendeskAccountKey)
             #endif
             weakSelf.loadingStarted()
             // Create a new conversation 

diff --git a/Sources/Kommunicate/Classes/Views/AwayMessageView.swift b/Sources/Kommunicate/Classes/Views/AwayMessageView.swift
@@ -46,6 +46,7 @@ class AwayMessageView: UIView , Localizable {
         label.textAlignment = .center
         label.textColor = .kmDynamicColor(light: UIColor(netHex: 0x676262), dark: .lightGray)
         label.numberOfLines = 4
+        label.accessibilityIdentifier = "awayMessageLabel"
         return label
     }()
 
@@ -64,6 +65,7 @@ class AwayMessageView: UIView , Localizable {
         completeText.append(NSAttributedString(string: "  " + LocalizedText.CollectEmailMessageOnAwayMode))
         label.attributedText = completeText
         label.textColor = .kmDynamicColor(light: UIColor(netHex: 0x676262), dark: .lightGray)
+        label.accessibilityIdentifier = "emailMessageLabel"
         return label
     }()