Updates

lhc_web/design/defaulttheme/js/angular.lhc.js

@@ -844,6 +844,10 @@ lhcAppControllers.controller('LiveHelperChatCtrl',['$scope','$http','$location',
 			filter += '/(acs)/'+_that.toggleWidgetData['active_chats_sort'];
 		}
 
+		if (typeof _that.toggleWidgetData['bot_chats_sort'] !== 'undefined' && _that.toggleWidgetData['bot_chats_sort'] !== '') {
+			filter += '/(bcs)/'+_that.toggleWidgetData['bot_chats_sort'];
+		}
+
 		if (typeof _that.toggleWidgetData['closed_chats_sort'] !== 'undefined' && _that.toggleWidgetData['closed_chats_sort'] !== '') {
 			filter += '/(clcs)/'+_that.toggleWidgetData['closed_chats_sort'];
 		}

lhc_web/design/defaulttheme/tpl/lhchat/lists/search_panel.tpl.php

@@ -512,12 +512,17 @@
         <div class="col-12">
 
             <div class="btn-group me-2" role="group" aria-label="...">
-                    <button type="submit" class="btn btn-primary btn-sm" name="doSearch"><span class="material-icons">search</span><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Search');?></button>
+                <button type="submit" class="btn btn-primary btn-sm no-wrap" name="doSearch"><span class="material-icons">search</span><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Search');?></button>
+                <select class="form-control form-control-sm border-secondary rounded-0 rounded-end" name="sortby">
+                    <option <?php if ($input->sortby == 'id_desc'|| $input->sortby == '') : ?>selected="selected"<?php endif; ?> value="id_desc"><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Newest first (default)');?></option>
+                    <option <?php if ($input->sortby == 'id_asc') : ?>selected="selected"<?php endif; ?> value="id_asc"><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Oldest first');?></option>
+                    <option <?php if ($input->sortby == 'lmt_dsc') : ?>selected="selected"<?php endif; ?> value="lmt_dsc"><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Last interactions first');?></option>
+                    <option <?php if ($input->sortby == 'lmt_asc') : ?>selected="selected"<?php endif; ?> value="lmt_asc"><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Last interactions last');?></option>
+                </select>
             </div>
 
             <div class="btn-group" role="group" aria-label="...">
 
-
                 <?php $appendPrintExportURL = ''; if ($pages->items_total > 0) : ?>
                     <?php include(erLhcoreClassDesign::designtpl('lhchat/lists/search_panel_append_print_multiinclude.tpl.php'));?>
                     <a target="_blank" class="btn btn-outline-secondary btn-sm" href="<?php echo $pages->serverURL?>/(print)/1?<?php echo $appendPrintExportURL?>"><span class="material-icons">print</span><?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/lists/search_panel','Print');?></a>

lhc_web/design/defaulttheme/tpl/lhfront/dashboard/panels/bodies/bot.tpl.php

@@ -1,12 +1,17 @@
 <table class="table table-sm mb-0 table-small table-fixed list-chat-table">
     <thead>
     <tr>
-        <th width="40%">
+        <th width="60%">
             <i title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface','Visitor');?>" class="material-icons">face</i>
         </th>
         <?php include(erLhcoreClassDesign::designtpl('lhchat/lists/additional_column_header.tpl.php'));?>
-        <th width="25%">
-            <i title="Time ago" class="material-icons">access_time</i>
+        <th width="20%">
+            <a ng-click="lhc.toggleWidgetSort('bot_chats_sort','lmt_dsc','lmt_asc',true)">
+                <i ng-class="{'text-muted' : (lhc.toggleWidgetData['bot_chats_sort'] != 'lmt_asc' && lhc.toggleWidgetData['bot_chats_sort'] != 'lmt_dsc')}" title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface','Sort by last message time')?>" class="material-icons">{{lhc.toggleWidgetData['bot_chats_sort'] == 'lmt_dsc' || lhc.toggleWidgetData['bot_chats_sort'] != 'lmt_asc' ? 'trending_up' : 'trending_down'}}</i>
+            </a>
+            <a ng-click="lhc.toggleWidgetSort('bot_chats_sort','id_dsc','id_asc',true)">
+                <i ng-class="{'text-muted' : (lhc.toggleWidgetData['bot_chats_sort'] != 'id_asc' && lhc.toggleWidgetData['bot_chats_sort'] != 'id_dsc')}" title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface','Sort by chat start time')?>" class="material-icons">{{lhc.toggleWidgetData['bot_chats_sort'] == 'id_dsc' || lhc.toggleWidgetData['bot_chats_sort'] != 'id_asc' ? 'trending_up' : 'trending_down'}}</i>
+            </a>
         </th>
         <th width="20%">
             <i title="Department" class="material-icons">home</i>
@@ -27,9 +32,11 @@
         </td>
         <?php include(erLhcoreClassDesign::designtpl('lhchat/lists/additional_column_body.tpl.php'));?>
         <td>
-            <div class="abbr-list" title="{{chat.time_created_front}}">{{chat.time_created_front}}</div>
+            <div class="abbr-list" title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface','Chat started at');?> - {{chat.time_created_front}}">
+                <span class="material-icons text-success" title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface','Receive or send indicator and time since it happened');?>" ng-class="{'text-danger' : chat.pnd_rsp}"}>{{chat.pnd_rsp === true ? 'call_received' : 'call_made'}}</span>
+                {{chat.last_msg_time_front ? chat.last_msg_time_front : '&#x2709;'}}
+            </div>
         </td>
-
         <td>
             <div class="abbr-list" title="{{chat.department_name}}{{chat.product_name ? ' | '+chat.product_name : ''}}">{{chat.department_name}}{{chat.product_name ? ' | '+chat.product_name : ''}}</div>
         </td>

lhc_web/design/defaulttheme/tpl/lhfront/dashboard/panels/bodies/subject.tpl.php

@@ -1,11 +1,11 @@
 <table class="table table-sm mb-0 table-small table-fixed list-chat-table">
     <thead>
     <tr>
-        <th width="15%">
+        <th width="27%">
             <i title="<?php echo erTranslationClassLhTranslation::getInstance()->getTranslation('chat/syncadmininterface','Visitor');?>" class="material-icons">face</i>
         </th>
         <?php include(erLhcoreClassDesign::designtpl('lhchat/lists/additional_column_header.tpl.php'));?>
-        <th width="37%">
+        <th width="25%">
             <span class="material-icons">label</span>
         </th>
         <th width="18%">

lhc_web/lib/core/lhchat/searchattr/chat_search.php

@@ -582,12 +582,27 @@
     )
 );
 
+$fieldsSearch['sortby'] = array (
+    'type' => 'text',
+    'trans' => 'Sort by',
+    'required' => false,
+    'valid_if_filled' => false,
+    'filter_type' => false,
+    'filter_table_field' => 'user_id',
+    'validation_definition' => new ezcInputFormDefinitionElement(
+        ezcInputFormDefinitionElement::OPTIONAL, 'string')
+);
+
 $fieldSortAttr = array (
-'field'      => false,
-'default'    => false,
-'serialised' => true,
-'disabled'   => true,
-'options'    => array()
+    'field'      => 'sortby',
+    'default'    => 'id_desc',
+    'serialised' => true,
+    'options'    => array(
+        'id_desc' => array('sort_column' => '`lh_chat`.`id` DESC'),
+        'id_asc' => array('sort_column' => '`lh_chat`.`id` ASC'),
+        'lmt_dsc' => array('sort_column' => '`lh_chat`.`last_msg_id` DESC'),
+        'lmt_asc' => array('sort_column' => '`lh_chat`.`last_msg_id` ASC'),
+    )
 );
 
 return array(

lhc_web/modules/lhchat/addmsgadmin.php

@@ -242,7 +242,7 @@
                     if ($userData->invisible_mode == 0 && erLhcoreClassChat::hasAccessToWrite($Chat)) {
                         $Chat->status = erLhcoreClassModelChat::STATUS_ACTIVE_CHAT;
 
-                        $Chat->pnd_time = time();
+                        $Chat->pnd_time = time() - 2;
                         $Chat->wait_time = 1;
 
                         $Chat->user_id = $currentUser->getUserID();

lhc_web/modules/lhchat/module.php

@@ -244,6 +244,7 @@
 $ViewList['syncadmininterface'] = array(
     'params' => array(),
     'uparams' => array(
+        'bcs',
         'oopu',
         'oopugroups',
         'subjectd',
@@ -278,7 +279,7 @@
 
 $ViewList['list'] = array(
     'params' => array(),
-    'uparams' => array('timefromts','transfer_happened','phone','not_invitation','proactive_chat','view','dropped_chat','abandoned_chat','country_ids','has_unread_op_messages','cls_us','export','chat_status_ids','cf','with_bot','no_operator','has_operator','without_bot','bot_ids','ip','department_ids','department_group_ids','user_ids','group_ids','subject_id','anonymized','una','chat_duration_from','chat_duration_till','wait_time_from','wait_time_till','chat_id','nick','email','timefrom','timeto','department_id','user_id','print','xls','fbst','chat_status','hum','product_id','timefrom','timefrom_seconds','timefrom_minutes','timefrom_hours','timeto', 'timeto_minutes', 'timeto_seconds', 'timeto_hours', 'department_group_id', 'group_id', 'invitation_id',
+    'uparams' => array('sortby','timefromts','transfer_happened','phone','not_invitation','proactive_chat','view','dropped_chat','abandoned_chat','country_ids','has_unread_op_messages','cls_us','export','chat_status_ids','cf','with_bot','no_operator','has_operator','without_bot','bot_ids','ip','department_ids','department_group_ids','user_ids','group_ids','subject_id','anonymized','una','chat_duration_from','chat_duration_till','wait_time_from','wait_time_till','chat_id','nick','email','timefrom','timeto','department_id','user_id','print','xls','fbst','chat_status','hum','product_id','timefrom','timefrom_seconds','timefrom_minutes','timefrom_hours','timeto', 'timeto_minutes', 'timeto_seconds', 'timeto_hours', 'department_group_id', 'group_id', 'invitation_id',
         'country_ids',
         'region',
         'iwh_ids',

lhc_web/modules/lhchat/syncadmininterface.php

@@ -541,14 +541,25 @@
         }
     }
 
+    $sortArray = array(
+        'id_asc' => 'id ASC',
+        'id_dsc' => 'id DESC',
+        'lmt_asc' => 'last_msg_id ASC',
+        'lmt_dsc' => 'last_msg_id DESC'
+    );
+
+    if (!empty($Params['user_parameters_unordered']['bcs']) && key_exists($Params['user_parameters_unordered']['bcs'], $sortArray)) {
+        $filter['sort'] = $sortArray[$Params['user_parameters_unordered']['bcs']];
+    }
+
     /**
      * Bot chats
      * */
     $chats = erLhcoreClassChat::getBotChats($limitList,0,$filter);
 
     $chatsListAll = $chatsListAll+$chats;
 
-    erLhcoreClassChat::prefillGetAttributes($chats,array('user_status_front','time_created_front','department_name','plain_user_name','product_name','msg_v','aicons','aalert'),array('iwh','product_id','product','department','pnd_time','time','status','user_id','user','additional_data','additional_data_array','chat_variables','chat_variables_array'),array('additional_columns' => $columnsAdditional));
+    erLhcoreClassChat::prefillGetAttributes($chats,array('pnd_rsp','last_msg_time_front','user_status_front','time_created_front','department_name','plain_user_name','product_name','msg_v','aicons','aalert'),array('iwh','product_id','product','department','pnd_time','time','status','user_id','user','additional_data','additional_data_array','chat_variables','chat_variables_array'),array('additional_columns' => $columnsAdditional));
     $ReturnMessages['bot_chats'] = array('last_id_identifier' => 'bot_chats', 'list' => array_values($chats),'tt' => erLhcoreClassModule::getDifference($startTimeRequestItem, microtime()));
     $chatsList[] = & $ReturnMessages['bot_chats']['list'];