adding some more FAQ

docs/faq.md

@@ -1,7 +1,7 @@
 # FAQ for the Provisioner
 Frequently Asked Questions... or rather common problems that people have hit.
 
-### Problem: boto3 missing
+## Problem: boto3 missing
 
 ```
 fatal: [localhost]: FAILED! => {"attempts": 1, "changed": false, "msg": "Python modules \"botocore\" or \"boto3\" are missing, please install both"}
@@ -13,21 +13,21 @@ OR
 fatal: [localhost]: FAILED! => {"attempts": 1, "changed": false, "msg": "boto is required for this module"}
 ```
 
-#### Solution:
+### Solution:
 
 ```
-pip install boto boto3
+pip install boto boto3 
 ```
 
 
-### Problem: Unable to locate credentials
+## Problem: Unable to locate credentials
 
 ```
 An exception occurred during task execution. To see the full traceback, use -vvv. The error was: NoCredentialsError: Unable to locate credentials
 fatal: [localhost]: FAILED! => {"attempts": 1, "changed": false, "msg": "Failed to describe VPCs: Unable to locate credentials"}
 ```
 
-#### Solution:
+### Solution:
 
 Set your Access Key ID and Secret Access Key under ~/.aws/credentials
 
@@ -37,3 +37,39 @@ Set your Access Key ID and Secret Access Key under ~/.aws/credentials
 aws_access_key_id = ABCDEFGHIJKLMNOP
 aws_secret_access_key = ABCDEFGHIJKLMNOP/ABCDEFGHIJKLMNOP
 ```
+
+## Problem: wrong version of Ansible
+
+```
+TASK [make sure we are running correct Ansible Version] ********************************
+fatal: [localhost]: FAILED! => {
+    "assertion": "ansible_version.minor >= 6",
+    "changed": false,
+    "evaluated_to": false
+}
+```
+### Solution
+Install 2.6 or later.  For Tower make sure to use an RPM.  You can download a nightly here: https://releases.ansible.com/ansible/rpm/nightly/devel/epel-7-x86_64/
+
+## Problem: Wrong version of boto3
+```
+make sure we are running correct boto version
+py_cmd.stdout.startswith('1.7')
+```
+
+### Solution
+
+Install boto3
+```
+pip install boto3 --upgrade
+```
+
+Are you using Tower?  Make sure to use umask
+https://docs.ansible.com/ansible-tower/latest/html/upgrade-migration-guide/virtualenv.html
+
+```
+source /var/lib/awx/venv/ansible/bin/activate
+umask 0022
+pip install --upgrade pywinrm
+deactivate
+```