Skip to content

Commit

Permalink
Update Rule “do-you-email-clients-as-soon-as-you-realise-you-will-ove…
Browse files Browse the repository at this point in the history
…rrun-your-original-estimate/rule”
  • Loading branch information
UlyssesMaclaren committed Dec 6, 2023
1 parent 03cbe0d commit 0674a1a
Showing 1 changed file with 25 additions and 0 deletions.
Original file line number Diff line number Diff line change
Expand Up @@ -50,3 +50,28 @@ Never keep the client in the dark when you exceed your estimates, it will only a
As soon as you realise that any of your estimates are likely to be exceeded by a material margin (about 20%), then let the customer know ASAP [by phone and by email (using the 'as per our conversation' rule)](/as-per-our-conversation-emails). This will ensure that the client is fully aware of any problems and has a chance to decide an alternative action. 

**Note:** For Scrum projects, you should keep an eye on your burndown chart during your daily standups to see if you are on track to finish all the work in a Sprint.

::: email-template
| | |
| -------- | --- |
| To: | Adam |
| Subject: | Northwind - Data migration |
::: email-content

### Hi Adam,

I tried calling you but you were unavailable.


I have some newly discovered work around Source Control that I'll need to tackle before I can finish the feature I was working on.

Estimate: This will take an extra week.


I will get onto it now. Let me know if that is not ok.

:::
:::
::: good
Good example - The client has been informed of the new work and resultant delays
:::

0 comments on commit 0674a1a

Please sign in to comment.