XS✔ ◾ Removed unnecessary redirect + Small improvements to /give-clie…

…nts-a-warm-welcome (#7515)

* Small improvements to /give-clients-a-warm-welcome

* Auto-fix Markdown files

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Co-authored-by: github-actions[bot] <github-actions[bot]@users.noreply.github.com>

rules/give-clients-a-warm-welcome/rule.md

@@ -13,7 +13,6 @@ authors:
 related: []
 redirects:
 - meetings-are-you-hospitable-in-client-meetings-at-your-office
-- https-rules-ssw-com-au-meetings-are-you-hospitable-in-client-meetings-at-your-office
 - do-you-give-clients-a-warm-welcome
 
 ---
@@ -22,21 +21,16 @@ When a client arrives, your job is to make them feel comfortable and impress the
 
 <!--endintro-->
 
-
 ::: greybox
 
 * Leaving the client standing at the reception while finishing what you were doing
 * Offering them tea, coffee or biscuits (not everyone likes tea/coffee)
-
-
 :::
 
-
 ::: bad
 Figure: Bad example - This could start the meeting poorly  
 :::
 
-
 ::: greybox
 
 * Be dressed appropriately
@@ -47,23 +41,16 @@ Figure: Bad example - This could start the meeting poorly
 * Notify the project manager/developers who are included in the meeting
 * Ask someone to bring a couple of glasses of water into the meeting (as everyone drinks water)
 * Join the meeting in the boardroom:
-- Show some enthusiasm when meeting with the client
-- Hand over, and collect, business cards - (organize in front of you, to help you remember their names)
-- Use their names a few times early on to help you remember their name
-
+  * Show some enthusiasm when meeting with the client
+  * Hand over, and collect, business cards - (organize in front of you, to help you remember their names)
+  * Use their names a few times early on to help you remember their name
 
 :::
 
-
 ::: good
-Figure: Good Example - You are starting off the meeting well
-
+Figure: Good example - You are starting off the meeting well
 :::
 
-
-
-
-::: greybox
-You should do a role-play with your manager being the client. Then get feedback on how he/she found the experience. 
-
+::: info
+**Tip:** You should do a role-play with your manager being the client. Then get feedback on how he/she found the experience.
 :::