Migrating Rule “enable-the-search/rule” (#8405)

* Create Rule “enable-the-search/rule” * Update rule.md --------- Co-authored-by: Tiago Araújo [SSW] <[email protected]>
SSWConsulting · Apr 23, 2024 · 6bdf847 · 6bdf847
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+---
+type: rule
+title: Do you enable the search in OWA?
+uri: enable-the-search
+authors:
+  - title: Adam Cogan
+    url: https://ssw.com.au/people/adam-cogan/
+created: 2014-03-14T03:40:00.000Z
+guid: 0e902951-0ab8-41e2-acfa-8230ddea5ac4
+
+---
+
+If search is not enabled you will get this message in OWA:
+
+::: greybox
+"Search results may take a long time to appear because Microsoft Exchange Search is unavailable. Results will not include matches in the email body."
+:::
+
+<!--endintro-->
+
+This is how you fix it:
+
+**To diagnose Exchange Search issues**
+
+1. Is the MSExchangeSearch service started on the Mailbox server? If Yes, go to Step 2. If No, use the Services MMC snap-in to verify that the MSExchangeSearch service is running:
+    - Click **Start**, and then click **Control Panel**
+    - In **Control Panel**, double-click **Administrative Tools**
+    - In **Administrative Tools**, double-click **Services**
+    - Verify that the **Microsoft Exchange Search Indexer** service is started
+2. Is the *IndexEnabled* parameter configure to true for the mailbox database of the user? Run the following command in the Exchange Management Shell to verify that the *IndexEnabled* flag is configure to true: **Get-MailboxDatabase |ft Name,IndexEnabled**
+3. Run the **Test-ExchangeSearch** command for the user: Test-ExchangeSearch -Identity username[at]ssw.com.au
+4. Check Event Viewer for search-related error messages. Check the **Source: MSExchangeSearch Indexer** and **msftesql-Exchange** events. For more information, follow the link on the event log
+
+**To Rebuild the Full-Text Index Catalog Using the ResetSearchIndex.ps1 Script**
+
+1. Start the Exchange Management Shell.
+2. *ResetSearchIndex.ps1 -force -all*   
+  Wait a couple of minutes to the index be created
+3. Run the command to verify if the index was created    
+  *GetSearchIndexForDatabase -All*