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Update rule.md
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Added video name and time
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kikibianc authored Jan 31, 2024
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Expand Up @@ -17,6 +17,7 @@ Zendesk triggers and automation are powerful tools for managing and responding t
Please see the following [video from SweetHawk](https://www.youtube.com/watch?v=FhTFE8xgu2g) for more information:

`youtube: https://www.youtube.com/embed/FhTFE8xgu2g?si=lBk4vcA5TKLA-TsS`
**Video: Zendesk Triggers EXPLAINED (8 min)**

Examples of triggers that can be used:

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