Merge remote-tracking branch 'origin/update-email-to-pbi-rule' into u…

…pdate-email-to-pbi-rule

rules/turn-emails-into-pbis/rule.md

@@ -35,7 +35,7 @@ If someone often sends email tasks rather than creating PBIs, kindly suggest the
 
 <!--endintro-->
 
-:::info 
+:::info
 
 Of course, you should use your judgement to decide if the email needs to become a PBI - for example, feedback that contains confidential information, or does not include an actionable task would not go into the backlog.
 
@@ -69,18 +69,18 @@ It's important that you follow the right steps so that the PBI contains all the
 
 4. Remove any remaining email addresses from the header.
 
-5. Fill out the Description 
+5. Fill out the Description
 
 6. Fill out the Acceptance Criteria, adding: *"Reply 'Done' to the email and also @mention them in the PBI with 'Done'"*
 
 7. Reply back to the original email saying: *"That's awesome feedback, I've moved it to a PBI: {{ URL }}\
    For future ones, if you have access, please add your comments there 🙂"*
 
 ::: greybox
-**From:** Bob Northwind "[email protected]\
+**From:** Bob Northwind "<[email protected]>\
 **Sent:** Thursday, 24 November 2023\
-**To:** Jane Doe "[email protected]"\
-**Cc:** John Davis "[email protected]"; Eliza Northwind "[email protected]"\
+**To:** Jane Doe "<[email protected]>"\
+**Cc:** John Davis "<[email protected]>"; Eliza Northwind "<[email protected]>"\
 **Subject:** TimePro PBI 50209: ☠️ Displaying past employees\
 :::
 ::: bad
@@ -96,7 +96,7 @@ Based on email chain:
 **Cc:** @JohnDavis @ElizaNorthwind\
 **Subject:** TimePro PBI 50209: ☠️ Displaying past employees\
 :::
-::: good 
+::: good
 Figure: Email header with GitHub users tagged and no email addresses
 :::
 
@@ -147,13 +147,13 @@ If you use a ticketing system like Zendesk, you should follow a similar process
 |          |     |
 | -------- | --- |
 | To:      | Bob |
-| Cc:      | Tim, [email protected] |
+| Cc:      | Tim, <[email protected]> |
 | Subject: | Re: Add me to Azure DevOps |
 ::: email-content  
 
 (zendesking)
 
-### Hi Bob,
+### Hi Bob
 
 &nbsp;&nbsp;&nbsp;&nbsp;\> 1. Could you please add me to Azure DevOps?