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XS✔ ◾ Turned video with old standard to be a link in the note (#9421)
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Turned video with old standard to be a link in the note
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tiagov8 authored Oct 16, 2024
1 parent 70e9b56 commit 900ce68
Showing 1 changed file with 2 additions and 5 deletions.
7 changes: 2 additions & 5 deletions rules/email-send-a-v2/rule.md
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Expand Up @@ -35,9 +35,6 @@ Having an entire new version of an email is important as it:
* Ensures that you understood feedback and incorporated it immediately
* Cleans up the email thread history to only have relevant content

`youtube: https://www.youtube.com/embed/SUo_hOCubeo`
**Video: Fixing An Email Mistake with [Adam Cogan](https://www.ssw.com.au/people/adam-cogan/) (3 min)**

::: greybox
**Note:** Not every feedback will need a v2. Some may be in the form of:

Expand Down Expand Up @@ -66,10 +63,10 @@ Send the v2 email as if v1 never happened (same for v3, v4, etc). Make sure the
:::

::: greybox
**Note:** In Outlook, there is an option to use the 'Resend This Message' button from the toolbar. This should be avoided as it breaks the thread.
**Note:** In Outlook, there is an option to use the 'Resend This Message' button from the toolbar. This [used to be the standard practice](https://www.youtube.com/embed/SUo_hOCubeo), however currently it should be avoided as it breaks the thread.

::: bad
![Figure: Bad example - 'Resend This Message' on Outlook](microsoftteams-image.png)
![Figure: Bad example - Outlook's 'Resend This Message' feature is no longer recommended](microsoftteams-image.png)
:::

:::
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