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XS✔ ◾ Flights - remove unhelpful noise from subject (#8373)
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* Update rule.md

I dont think the booking number is important - it shouldn't be in the subject.
I dont think the departure time should be in the subject either (it is in the body, and the appointment start time)

* Update rule.md

* Auto-fix Markdown files

---------

Co-authored-by: Tiago Araújo [SSW] <[email protected]>
Co-authored-by: github-actions[bot] <github-actions[bot]@users.noreply.github.com>
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3 people authored Apr 17, 2024
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33 changes: 16 additions & 17 deletions rules/create-appointment-for-flights/rule.md
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---
type: rule
title: Do you know how to create an appointment in the Outlook calendar for flights?
title: Do you create an appointment for flights?
uri: create-appointment-for-flights
authors:
- title: Adam Cogan
Expand All @@ -12,54 +12,53 @@ created: 2015-04-28T04:38:52.000Z
archivedreason: null
guid: c4aaf3fa-0a07-4293-b2cb-05569d67c8c8
---

Once you've [booked a flight](/do-you-know-how-to-book-better-flights/), it's important to keep track of it so everyone who needs to know can find the relevant details.

<!--endintro-->

This is how you should create an appointment in the Outlook calendar for flights:

* Enter all of the flight details into the appointment - include the name and the flight number (⚠️as a minimum) plus the booking number and departure time in the subject. i.e. QF1234 – REF#102065 – 7:30pm.
* It’s also wise to include the exact location in the appointment, specifically the Terminal number. This will help make it as clear as possible, and you can see the relevant information without even opening the appointment.
* If someone is picking you up, include the arrival time and invite any relevant parties. E.g. The Boss's partner would like to know when they are flying out and coming home.
* When possible, always include the terminal number in the location field and if a non-standard terminal
E.g. Jetstar flights highlight it with: "WARNING: Different terminal. Allow more time".
* Enter all of the flight details into the appointment. Use the ariplane emoji in the subject, and include your name, from/to, and the flight number. E.g. **"✈️ Adam Cogan - SYD -> BNE - QF 500"**
* If someone is picking you up, include the arrival time and invite any relevant parties
* When possible, always include the terminal number in the location field. If a non-standard terminal, make it extra clear
E.g. Jetstar flights should have highlighted: "WARNING: Different terminal. Allow more time".
* Make sure to include any unusual information about the flight
E.g. "You are not flying with your preferred airline because xxx..." OR "As per our conversation, you are flying via Melbourne, because xxx..."
E.g. "You are not flying with your preferred airline because {{ REASON }}..." OR "As per our conversation, you are flying via Melbourne, because {{ REASON }}..."
* Always include the price of the ticket in the message
* Do not forget to categorize the appointment as CONFIRMED RED so it cannot be overbooked
* When possible, always include the terminal number in the location field and if a non-standard terminal
E.g. Jetstar flights highlight it with: "WARNING: Different terminal. Allow more time".
* Include the rule (Link) on the appointment. This will ensure you have quick access when double checking you have all the relevant info.

Here is a template to follow
Here is a template to follow:

::: email-template
| | |
| -------- | --- |
| To: | {{ RELEVANT PARTIES }} |
| Event Name: | ✈️ {{ FLIGHT NUMBER }} - {{ BOOKING NUMBER }} - {{ DEPARTURE TIME }} |
| Event Name: | ✈️ {{ PERSON }} - {{ FROM -> TO (e.g. SYD -> BNE) }} - {{ FLIGHT NUMBER }} |
| Location: | {{ TERMINAL NUMBER }} |
| Status: | 🔴 Busy |
::: email-content

### Hi {{RELEVANT PARTIES}}

I am flying to {{ DESTINATION }}.
This flight cost is {{ COST }}.
I am flying to {{ DESTINATION }}
Booking number: {{ BOOKING NUMBER }}

This flight cost is {{ COST }}

**Departure**

* {{ AIRPORT }} {{ TERMINAL }}
* {{ DEPARTURE TIME }}
* {{ DEPARTURE DATE AND TIME }}

**Arrival**

* {{ DESTINATION AIRPORT }} {{ TERMINAL }}
* {{ ARRIVAL TIME }}
* {{ ARRIVAL DATE AND TIME }}

On arrival, I will get a train to my accommodation.

<This is as per [https://www.ssw.com.au/rules/create-appointment-for-flights](/create-appointment-for-flights)>
\< This is as per [https://www.ssw.com.au/rules/create-appointment-for-flights](/create-appointment-for-flights) \>

:::
:::

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