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Update Rule “do-you-constantly-add-to-the-backlog/rule” (#8250)
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Calinator444 authored Mar 25, 2024
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---
type: rule
archivedreason:
title: Do you constantly add to the backlog?
guid: 0ec0aa24-4e04-4c7f-b386-9fa76d180a1c
uri: do-you-constantly-add-to-the-backlog
created: 2009-02-27T00:56:56.0000000Z
authors:
- title: Adam Cogan
url: https://ssw.com.au/people/adam-cogan
- title: Eric Phan
url: https://ssw.com.au/people/eric-phan
- title: Adam Cogan
url: https://ssw.com.au/people/adam-cogan
- title: Eric Phan
url: https://ssw.com.au/people/eric-phan
related:
- fix-small-web-errors
- fix-small-web-errors
redirects: []

created: 2009-02-27T00:56:56.000Z
archivedreason: null
guid: 0ec0aa24-4e04-4c7f-b386-9fa76d180a1c
---

In the course of work everyone encounters bugs or problems. They can be dealt with by either:

1. Pretend you didn't see the problem
Expand All @@ -26,7 +24,7 @@ In the course of work everyone encounters bugs or problems. They can be dealt wi

The best solution is to use a combination of 2 and 3.

* If it will take less 15 mins to fix, do it [straight away](/fix-small-web-errors).
* If it will take less than 15 minutes to fix, do it [straight away](/fix-small-web-errors).
* If it will take more time, add the problem to the Product Backlog and email a link to the appropriate person (even if it’s a third party product).

This approach raises the question of priorities. If you hit too many hurdles you continually get diverted from the main task. For example when fixing the Client form you encounter a problem with the Client Contact form which breaks the Products form etc. (This can be described as the "Tree Approach" as opposed to the "Straight through to the Goal approach".)
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