Update rules-to-better-zendesk.md

Added a new rule to Zendesk section

categories/products/rules-to-better-zendesk.md

@@ -5,6 +5,8 @@ guid: 3154e455-9f6f-406d-8aaf-43b0a84bdfc4
 uri: rules-to-better-zendesk
 index:
 - the-benefits-of-using-zendesk
+- use-zendesk-trigger-and-automation
+- triage-support-tickets
 - provide-modern-contact-options
 - ticket-deflection
 - do-you-know-how-to-setup-a-group-in-zendesk
@@ -18,7 +20,7 @@ index:
 - know-the-best-ticketing-systems
 - do-you-reply-to-the-correct-zendesk-email
 - zendesk-assign-your-tickets
-- triage-support-tickets
+
 
 ---
 If you still need help, [visit our Zendesk consulting page](https://www.ssw.com.au/ssw/Consulting/Zendesk.aspx) and book in a consultant.