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Update the Rule - Qantas Business Portal has a new layout, which requ…
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…ires an update to the instruction in our rule (#7377)

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* Update rule.md

* Update rule.md

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JimmyChenSSW authored Nov 30, 2023
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16 changes: 13 additions & 3 deletions rules/missing-flight-invoices/rule.md
Original file line number Diff line number Diff line change
Expand Up @@ -32,14 +32,24 @@ Qantas offers a robust loyalty program, [take advantage of it](/do-you-take-adva

If an invoice is missing, you can access the document by:

Going to [Qantas Business Reward | Manage Booking](https://www.qantas.com/au/en/business-rewards/qbr/manage-bookings?lphnt=true), choose "Request tax invoice", tick “e-Ticket” and enter the booking reference which can be found on monthly reports or confirmation emails. Tax invoice will be sent to the email entered.
1. Going to [Qantas Business Reward | Manage trips](https://www.qantas.com/au/en/business-rewards/obt/company-trips/),
2. Search and open the flights
3. Choose "Manage booking".

::: good
![Figure: Good example - Retrieve the invoice from Qantas Business Reward in 30 seconds.](qantas-tax-invoice.jpg)
![Figure: Good example - Retrieve the invoice from Qantas Business Reward in 30 seconds.](qantas-tax-invoice-v2.png)
:::

**Note:** You can also access to this page as a guest via [Qantas Manage booking](https://www.qantas.com/au/en/manage-booking.html) without Qantas Business, but a booking reference is required.

4. Select "Resend tax invoice"

![Figure: Resend the tax invoice on manage booking.](qantas-tax-invoice-2.png)

5. Put the email that you wish the tax invoice to be received. The tax invoice should be resent in a few seconds.

Simply retrieve the missed invoices from that portal and you can skip the middle man!

::: greybox
**Note:** Only bookings with company name and ABN can be managed through Qantas Business Rewards.
:::
:::

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