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🗑️Archive best possible bug database Rule #6732

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5 changes: 4 additions & 1 deletion rules/build-the-backlog/rule.md
Original file line number Diff line number Diff line change
Expand Up @@ -11,7 +11,10 @@ authors:
url: https://ssw.com.au/people/greg-harris
- title: Matt Goldman
url: https://ssw.com.au/people/matt-goldman
related: []
related:
- github-issue-templates
- do-you-have-templates-for-your-pbis-and-bugs
- turn-emails-into-pbis
redirects:
- product-owner-do-you-know-how-to-update-the-backlog
created: 2010-09-15T15:18:19.000Z
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7 changes: 4 additions & 3 deletions rules/do-you-keep-the-best-possible-bug-database/rule.md
Original file line number Diff line number Diff line change
@@ -1,14 +1,15 @@
---
type: rule
archivedreason:
archivedreason: "Bugs are usually tracked using GitHub Issues (or similar) and Team Companion is dead. Superceded by related Rule"
title: Do you keep the best possible bug database?
guid: 6159eae3-6e8b-4999-8812-0907c53db7fd
uri: do-you-keep-the-best-possible-bug-database
created: 2009-02-28T09:44:02.0000000Z
authors:
- title: Adam Cogan
url: https://ssw.com.au/people/adam-cogan
related: []
related:
- build-the-backlog
redirects: []

---
Expand All @@ -17,7 +18,7 @@ There are 101 bug databases on the market at the moment and of course many compa

<!--endintro-->
![](bugs.jpg)
This is a common scenario: Your tester/client finds a bug, they log on to your on-line bug database, and enter the data, they save the error message as a gif and upload the image. As Project Manager, you get notified by email of the bug, you log on to the application, view the image, review the status, assign a priority, and assign it to a developer. The developer receives the email, logs on and sets about fixing the bug. When completed, he logs back on to the application, enters a completed date, and an email is sent to the tester/client. The tester/client logs on, and is told what to test, reviews the work, enters a checked by date, and the final email is sent to the manager who closes the bug.
This is a common scenario: Your tester/client finds a bug, they log on to your on-line bug database, and enter the data, they save the error message as a gif and upload the image. As Project Manager, you get notified by email of the bug, you log on to the application, view the image, review the status, assign a priority, and assign it to a developer. The developer receives the email, logs on and sets about fixing the bug. When completed, they logs back on to the application, enters a completed date, and an email is sent to the tester/client. The tester/client logs on, and is told what to test, reviews the work, enters a checked by date, and the final email is sent to the manager who closes the bug.

Phew! That sounds like a lot of steps which is why most people resort to just sending an email. I believe most people send requests for tasks via email, if this is the case, why should developers have a separate "to-do" list, in the form of a bug-database in which they re-enter data?

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