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XS✔ ◾ Relating and categorizing rules on fixing small issues straight away #6872

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Sep 30, 2023
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1 change: 1 addition & 0 deletions categories/management/rules-to-successful-projects.md
Original file line number Diff line number Diff line change
Expand Up @@ -32,6 +32,7 @@ index:
- do-you-zz-old-files-rather-than-deleting-them
- do-you-know-the-best-way-of-managing-recurring-tasks
- do-you-constantly-add-to-the-backlog
- fix-small-web-errors
- do-you-have-a-knowledge-base-kb
- do-you-know-the-best-way-to-give-the-best-customer-support
- do-you-stop-dealing-with-data-and-schema
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7 changes: 3 additions & 4 deletions rules/continual-improvement/rule.md
Original file line number Diff line number Diff line change
@@ -1,7 +1,6 @@
---
type: rule
title: Do you know rules are made for the guidance of wise men and the obedience
of fools?
title: Do you know rules are made for the guidance of wise men and the obedience of fools?
uri: continual-improvement
authors:
- title: Adam Cogan
Expand Down Expand Up @@ -42,8 +41,8 @@ There are pros and cons to having standards:

If you think something can be done better or the standard is simply out of date, you should improve the standard. This is best done as a team effort with everyone making little changes often. Whenever you come across a standard which needs updating or improving you have three options:

1. Fix it yourself straight away by [editing the rule](https://github.com/SSWConsulting/SSW.Rules.Content/wiki/How-to-Edit-Rules) (preferred)
1. [Fix it yourself straight away](/fix-small-web-errors) by [editing the rule](https://github.com/SSWConsulting/SSW.Rules.Content/wiki/How-to-Edit-Rules) (preferred)
2. Fix it yourself later if it's too big. In this case, [send yourself an email](/dones-do-you-send-yourself-emails)
3. Ask someone else to fix it following the [change "x" to "y"](/do-you-ask-for-content-changes-using-from-x-to-y)

**Never** ignore a potential improvement or expect someone else to work on it.
**Never** ignore a potential improvement or expect someone else to work on it.
5 changes: 3 additions & 2 deletions rules/do-you-constantly-add-to-the-backlog/rule.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,7 +10,8 @@ authors:
url: https://ssw.com.au/people/adam-cogan
- title: Eric Phan
url: https://ssw.com.au/people/eric-phan
related: []
related:
- fix-small-web-errors
redirects: []

---
Expand All @@ -25,7 +26,7 @@ In the course of work everyone encounters bugs or problems. They can be dealt wi

The best solution is to use a combination of 2 and 3.

* If it will take less 15 mins to fix, do it straight away.
* If it will take less 15 mins to fix, do it [straight away](/fix-small-web-errors).
* If it will take more time, add the problem to the Product Backlog and email a link to the appropriate person (even if it’s a third party product).

This approach raises the question of priorities. If you hit too many hurdles you continually get diverted from the main task. For example when fixing the Client form you encounter a problem with the Client Contact form which breaks the Products form etc. (This can be described as the "Tree Approach" as opposed to the "Straight through to the Goal approach".)
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1 change: 1 addition & 0 deletions rules/fix-small-web-errors/rule.md
Original file line number Diff line number Diff line change
Expand Up @@ -10,6 +10,7 @@ authors:
url: https://ssw.com.au/people/adam-cogan
related:
- rubber-stamp-prs
- do-you-constantly-add-to-the-backlog
redirects:
- efficiency-do-all-your-employees-know-the-quickest-way-to-fix-small-web-errors
- how-to-fix-small-web-errors
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