Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Update product feedback rule to include GitHub ISsues #7382

Merged
merged 4 commits into from
Nov 30, 2023
Merged

Update product feedback rule to include GitHub ISsues #7382

Show file tree
Hide file tree
Changes from 2 commits
Commits
Show all changes
4 commits
Select commit Hold shift + click to select a range
513102b
Update rule.md
matt-goldman Nov 30, 2023
9923396
Added GitHub Issues trends image
matt-goldman Nov 30, 2023
f6c5782
Update rule.md
matt-goldman Nov 30, 2023
779cfe8
Update rules/manage-product-feedback/rule.md
GordonBeeming Nov 30, 2023
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
Binary file added rules/manage-product-feedback/google-trends-ghissues-uservoice-userecho.jpg
View file
Open in desktop
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
15 changes: 12 additions & 3 deletions rules/manage-product-feedback/rule.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -36,8 +36,17 @@ In the past we had a couple of main options:

Many software houses used this for their products Eg. SSW CodeAuditor, SSW LinkAuditor, etc

![Figure: Google Trends shows that UserVoice and UserEcho are declining in populatrity, while GitHub Discussions is slowly but surely climbing.](google-trends-ghdiscussions-uservoice-userecho.png)

::: good
The best options for managing product feedback is GitHub Discussions. See our rule: [https://www.ssw.com.au/rules/use-github-discussions/](https://www.ssw.com.au/rules/use-github-discussions/)
The best options for managing product feedback is GitHub.

If a user needs some support, or wnats to suggest changing the way something works (e.g. reversing a default), then they should use **GitHub Discussions.**
GordonBeeming marked this conversation as resolved.
Show resolved Hide resolved
See our rule: [https://www.ssw.com.au/rules/use-github-discussions/](https://www.ssw.com.au/rules/use-github-discussions/)

If a user wants to report a bug or suggest a new feature, then they should use **GitHub Issues.**
:::

![Figure: Google Trends shows that UserVoice and UserEcho are declining in populatrity, while GitHub Issues is slowly but surely climbing.](google-trends-ghissues-uservoice-userecho.jpg)

![Figure: Google Trends shows that UserVoice and UserEcho are declining in populatrity, while GitHub Discussions is slowly but surely climbing.](google-trends-ghdiscussions-uservoice-userecho.png)


Loading