XS✔ ◾ Making link clickable /manage-product-feedback (SSWConsulting#7424

)

* Making link clickable /manage-product-feedback

+ small improvements

* Auto-fix Markdown files

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Co-authored-by: github-actions[bot] <github-actions[bot]@users.noreply.github.com>

rules/manage-product-feedback/rule.md

@@ -11,35 +11,38 @@ redirects:
 created: 2014-10-23T05:06:38.000Z
 archivedreason: null
 guid: ac3af5dd-81c8-45bc-8e84-74af4fd2ba70
+
 ---
 Effectively managing product feedback is key to improving your product. While platforms like UserVoice and UserEcho have been popular, GitHub emerges as a superior choice for modern software development.
 
 <!--endintro-->
 
 ### UserVoice and UserEcho
 
-* **[UserVoice](https://www.uservoice.com/)**: Known for its voting and ticket system, it allows users to enter suggestions and administrators to track feedback.
-* **[UserEcho](https://userecho.com/)**: Similar to UserVoice, providing a platform for user feedback and suggestions.
+* **[UserVoice](https://www.uservoice.com/)** - Known for its voting and ticket system, it allows users to enter suggestions and administrators to track feedback
+* **[UserEcho](https://userecho.com/)** - Similar to UserVoice, providing a platform for user feedback and suggestions
 
 ### Why GitHub is Better
 
-* **Integrated Development Workflow**: GitHub integrates directly with your development workflow, making it easier to turn feedback into actionable items.
-* **Transparency and Collaboration**: GitHub's open platform fosters transparency and collaboration, allowing users to see the progress of their feedback.
-* **Richer Interactions**: Beyond simple voting, GitHub allows for richer interactions between developers and users through comments, labels, and reactions.
+* **Integrated Development Workflow**: GitHub integrates directly with your development workflow, making it easier to turn feedback into actionable items
+* **Transparency and Collaboration**: GitHub's open platform fosters transparency and collaboration, allowing users to see the progress of their feedback
+* **Richer Interactions**: Beyond simple voting, GitHub allows for richer interactions between developers and users through comments, labels, and reactions
 
 ### Using GitHub for Feedback Management
 
-* **[GitHub Discussions](https://www.ssw.com.au/rules/use-github-discussions/)**: For general feedback or discussions around feature or support requests. Facilitates community engagement and broader discussions. 
-* **[GitHub Issues](https://www.ssw.com.au/rules/github-issue-templates/)**: Ideal for reporting bugs or tracking work. Use labels to manage and prioritise feedback effectively.
-* **[Project Boards](https://www.ssw.com.au/rules/scrum-in-github/)**: Use GitHub Project Boards to track the progress of feedback implementation, providing visibility to your team and users.
+* **[GitHub Discussions](https://www.ssw.com.au/rules/use-github-discussions/)** - For general feedback or discussions around feature or support requests. Facilitates community engagement and broader discussions.
+* **[GitHub Issues](https://www.ssw.com.au/rules/github-issue-templates/)** - Ideal for reporting bugs or tracking work. Use labels to manage and prioritise feedback effectively.
+* **[Project Boards](https://www.ssw.com.au/rules/scrum-in-github/)** - Use GitHub Project Boards to track the progress of feedback implementation, providing visibility to your team and users.
 
 ::: good
-![Figure: Using GitHub Discussions to gather feedback for Next.js - <https://github.com/vercel/next.js/discussions/categories/ideas>](github-discussions.png)
+![Figure: Using GitHub Discussions to gather feedback for Next.js](github-discussions.png)
 :::
 
+**Link:** [github.com/vercel/next.js/discussions/categories/ideas](https://github.com/vercel/next.js/discussions/categories/ideas)
+
 GitHub’s comprehensive tools provide a more integrated and transparent approach to managing product feedback, making it the recommended choice for software teams.
 [UserVoice](https://www.uservoice.com/) was as popular platform to collect, manage, and prioritize user feedback. It has a voting and tickets system out of the box.
 
-### More Information:
+### More Information - Google Trends
 
 ![Figure: Google Trends shows that "UserVoice" is declining in popularity (see trend line), while "GitHub Discussions" is slowly growing](uservoice-trend.jpg)