Antivirus problems
If your antivirus says that CmisSync contains a virus, please let us know at [email protected]. Then upload the CmisSync installer to https://www.virustotal.com : If all other antivirus suites mark it as safe, then it is most probably a false positive and needs to be reported as such to the antivirus vendor.
Some antivirus programs allow only software that has been white-listed in advance. Here is how to white-list CmisSync:
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Upload or provide a link to CmisSync (better provide a link, to avoid infection by any actual virus that might be present on your local computer)
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Fill the form as seen below:
- Then submit. White-listing can take up to a day. Thank you!
When the Avast popup comes, click on Report the file as a false positive:
Alternatively, fill the web form: https://www.avast.com/false-positive-file-form.php
Follow the instructions at https://support.cylance.com/s/article/Cylance-VirusTotal