add transcript 6 and update survey export

Signed-off-by: Dominik Kress <[email protected]>

platform-as-a-product/research-data/raw-survey-results/survey-export_16-01-2025.csv → platform-as-a-product/research-data/raw-survey-results/survey-export_08-02-25.csv

@@ -19,4 +19,5 @@ Timestamp,Have you read the CNCF Platform White Paper?,Have you read the CNCF Pl
 1/8/2025 8:31:43,Yes,Yes,1,Yes,Engineering Platform,5,"Provide self-service capabilities to create applications using specific golden paths, Provide automation for existing processes, Reduce complexity of accessing and consuming existing and new capabilities for users, Controlling the type and amount of available capabilities for teams in the organisation",0,"Platform Engineers, Backend Engineers / Full Stack Engineers, Product Owner, (Solution/Platform) Architect","Infra Teams, Application Teams","""Golden Path"" templates, Observability services and tools, Messaging services: brokers, queues, topics","Documentation, Terraform Modules","Newsletters, Website, Feedback Groups / User Groups, Changelogs","Documentation (quickstart, howto, wiki, etc), Community of Practice, Roadshows / Office Hours, Request based / Ticket System, ""Buddy"" System",Yes,Weekly,"Product Owner, Engineers, Engineering Manager/Team Lead",Weekly,Continuous updates,Yes,We don't use a prioritization framework,"User interviews, Talking to subject matter experts from the teams that we support, Focus groups","User interviews, Talking to subject matter experts from the teams that we support, Focus groups","Workflows, Behaviors and mental models, Best Practices",Yes,Monthly,"Surveys, Individual messages (Email, Chat, etc.)",Yes,"Development of features based on a insight-driven (qual & quant data) product roadmap, Development of frameworks to support ecosystem based integrations, Harmonization across the organiazation","Developer Experience ( Eg. eNPS, Satisfying user jobs), Developer Productivity (Eg. Dora)",Yes,Address flaws and pain points,Yes,Annual dedicated budget,Net value to the business
 1/9/2025 14:42:28,Yes,Yes,14,Yes,xxx,25,"Provide self-service capabilities to build new and unexpected things, Provide self-service capabilities to create applications using specific golden paths, Reduce complexity of accessing and consuming existing and new capabilities for users, Providing the same set of services across the organisation to reduce duplicated efforts, Controlling the type and amount of available capabilities for teams in the organisation",10,"Platform Engineers, SRE / DevOps Engineers, Agile Coach / Scrum Master, Product Owner, Product Manager, (Solution/Platform) Architect","Infra Teams, Application Teams","""Golden Path"" templates, Observability services and tools, Software-defined infrastructure: compute, network and storage","Web Portal, API","Chat, Emails, Website, Changelogs, Demos","Documentation (quickstart, howto, wiki, etc), Chats / Chatgroups, Request based / Ticket System",Yes,Quarterly,"Product Manager, Product Owner, Scrum Master, Engineers, Engineering Manager/Team Lead",Monthly,1-2 major changes,Yes,We don't use a prioritization framework,"Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support, Focus groups","Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support, Focus groups",None of the above,Yes,Quarterly,User Groups / Support Groups,yes,"Maintaining the availability of existing services - little or no new feature development, Adhoc fixes to address gaps in capabilities, Development of frameworks to support ecosystem based integrations","No consistent or repeated measurement in place currently, Developer Experience ( Eg. eNPS, Satisfying user jobs)",No,,Yes,Annual dedicated budget,A necessary function
 1/15/2025 2:24:44,Yes,Yes,2,Yes,Platform Engineering,45,"Provide self-service capabilities to build new and unexpected things, Provide self-service capabilities to create applications using specific golden paths, Provide automation for existing processes, Reduce complexity of accessing and consuming existing and new capabilities for users, Accelerate the business, Reduce Cognitive Load",1,"Platform Engineers, Frontend Engineers, Backend Engineers / Full Stack Engineers, Product Owner, Product Manager",Application Teams,"""Golden Path"" templates, Automation and test tools, Service delivery and verification automation, Development environments, Observability services and tools, Data services: databases, caches, object stores, Messaging services: brokers, queues, topics, Identity and secret management services, Artifact storage services: image registries, software package repositories","Web Portal, API, CLI, Documentation","Chat, Emails, Feedback Groups / User Groups, Demos","Documentation (quickstart, howto, wiki, etc), Videos / Demos, Chats / Chatgroups, Roadshows / Office Hours",Yes,Monthly,"Product Manager, Product Owner, Scrum Master, Engineering Manager/Team Lead",Quarterly,3-5 major changes,No,We don't use a prioritization framework,"User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support","User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support","Workflows, Jobs & pains",Yes,Quarterly,Surveys,Yes,"Development of features based on a insight-driven (qual & quant data) product roadmap, Development of frameworks to support ecosystem based integrations","Single targeted metric associated with a specific challenge ( Eg. Reducing CI processing time), Developer Experience ( Eg. eNPS, Satisfying user jobs), Developer Productivity (Eg. Dora), Business metrics (Eg. Reducing spend by $10M/yr)",Yes,Some metrics are used in combination with other info to determine the direction of our efforts,Yes,Annual dedicated budget,Net value to the business
-1/16/2025 1:47:14,Yes,Yes,3,Yes,Cloud & Platform,400,"Provide self-service capabilities to create applications using specific golden paths, Provide automation for existing processes, Reduce complexity of accessing and consuming existing and new capabilities for users, Providing the same set of services across the organisation to reduce duplicated efforts",9,"Platform Engineers, SRE / DevOps Engineers, Frontend Engineers, Backend Engineers / Full Stack Engineers, (Solution/Platform) Architect, Project Leads / Tech Managers","Application Teams, Data/AI/ML Teams, Security / Auditors / Revision, Marketing / Sales / Revenue, Developers from all Business Unit","""Golden Path"" templates, Automation and test tools, Service delivery and verification automation, Development environments, Observability services and tools, Software-defined infrastructure: compute, network and storage, Data services: databases, caches, object stores, Messaging services: brokers, queues, topics, Identity and secret management services, Security services: vulnerability management, policy management, Artifact storage services: image registries, software package repositories","Web Portal, API, CLI","Chat, Newsletters, Feedback Groups / User Groups, Changelogs, Demos","Documentation (quickstart, howto, wiki, etc), Videos / Demos, Chats / Chatgroups, Request based / Ticket System, Internal Stack overflow",Yes,Quarterly,"Project Manager, Engineering Manager/Team Lead, Executive stakeholders (Director and above)",Monthly,Continuous updates,Yes,We don't use a prioritization framework,"User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support, Focus groups","User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support","Workflows, Journey maps",Yes,The platform has a feature that users can send feedbacks,"Surveys, Interviews, User Groups / Support Groups, Individual messages (Email, Chat, etc.)",Sometimes,"Provide capabilities and support for the entire ecosystem, reducing the cognitive load on developers.","Developer Experience ( Eg. eNPS, Satisfying user jobs), Developer Productivity (Eg. Dora), Business metrics (Eg. Reducing spend by $10M/yr)",Yes,"Developer productivity, costs",Not sure,Annual dedicated budget,The most important System in the company
+1/16/2025 1:47:14,Yes,Yes,3,Yes,Cloud & Platform,400,"Provide self-service capabilities to create applications using specific golden paths, Provide automation for existing processes, Reduce complexity of accessing and consuming existing and new capabilities for users, Providing the same set of services across the organisation to reduce duplicated efforts",9,"Platform Engineers, SRE / DevOps Engineers, Frontend Engineers, Backend Engineers / Full Stack Engineers, (Solution/Platform) Architect, Project Leads / Tech Managers","Application Teams, Data/AI/ML Teams, Security / Auditors / Revision, Marketing / Sales / Revenue, Developers from all Business Unit","""Golden Path"" templates, Automation and test tools, Service delivery and verification automation, Development environments, Observability services and tools, Software-defined infrastructure: compute, network and storage, Data services: databases, caches, object stores, Messaging services: brokers, queues, topics, Identity and secret management services, Security services: vulnerability management, policy management, Artifact storage services: image registries, software package repositories","Web Portal, API, CLI","Chat, Newsletters, Feedback Groups / User Groups, Changelogs, Demos","Documentation (quickstart, howto, wiki, etc), Videos / Demos, Chats / Chatgroups, Request based / Ticket System, Internal Stack overflow",Yes,Quarterly,"Project Manager, Engineering Manager/Team Lead, Executive stakeholders (Director and above)",Monthly,Continuous updates,Yes,We don't use a prioritization framework,"User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support, Focus groups","User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Talking to subject matter experts from the teams that we support","Workflows, Journey maps",Yes,The platform has a feature that users can send feedbacks,"Surveys, Interviews, User Groups / Support Groups, Individual messages (Email, Chat, etc.)",Sometimes,"Provide capabilities and support for the entire ecosystem, reducing the cognitive load on developers.","Developer Experience ( Eg. eNPS, Satisfying user jobs), Developer Productivity (Eg. Dora), Business metrics (Eg. Reducing spend by $10M/yr)",Yes,"Developer productivity, costs",Not sure,Annual dedicated budget,The most important System in the company
+1/29/2025 15:16:56,Yes,Yes,3,Yes,Operations Toolkit,Less than 5,"Provide self-service capabilities to create applications using specific golden paths, Provide automation for existing processes, Providing the same set of services across the organisation to reduce duplicated efforts, Controlling the type and amount of available capabilities for teams in the organisation",6,Backend Engineers / Full Stack Engineers,"Application Teams, Data/AI/ML Teams, Security / Auditors / Revision","""Golden Path"" templates, Automation and test tools, Service delivery and verification automation, Development environments, Observability services and tools, Software-defined infrastructure: compute, network and storage, Data services: databases, caches, object stores, Messaging services: brokers, queues, topics, Identity and secret management services, Security services: vulnerability management, policy management, Artifact storage services: image registries, software package repositories","Documentation, Chat/Email - Direct communication, AI Support Agent",Chat,"Documentation (quickstart, howto, wiki, etc), Videos / Demos, Chats / Chatgroups, Request based / Ticket System, AI Support Agent",Yes,Quarterly,"Engineers, Engineering Manager/Team Lead",Quarterly,We don't maintain a roadmap,No,We don't use a prioritization framework,"User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Focus groups","User interviews, Analyzing quantitative date (eg. usage, errors, etc..), Focus groups",Workflows,No,,,,"Maintaining the availability of existing services - little or no new feature development, Adhoc fixes to address gaps in capabilities, Development of features based on a insight-driven (qual & quant data) product roadmap","Single targeted metric associated with a specific challenge ( Eg. Reducing CI processing time), Developer Productivity (Eg. Dora), Business metrics (Eg. Reducing spend by $10M/yr), Service Level Objectives/Agreements",Yes,"Inadvertantly, if platform isn't satisfying needs then we readjust",Not sure,Project-based funding,A necessary function