refactor: improve screenshot cmd (#519)

* improve screenshot cmd

* improve wording

* improve wording mk2

* update changelog

* fix changelog format

.github/CHANGELOG.md

@@ -1,5 +1,9 @@
 ## Changelog
 
+Update <small>_ May 2024</small>
+
+- refactor: Improve screenshot command for QoL (07/05/2024)
+
 Update <small>_ January 2024</small>
 
 - feat: Disabling migrated commands and adding a message to highlight the same (27/01/2024)

src/commands/support/screenshot.ts

@@ -5,10 +5,13 @@ import { CommandCategory, imageBaseUrl } from '../../constants';
 const SCREENSHOT_HELP_URL = `${imageBaseUrl}/support/screenshot.jpg`;
 
 const screenshotEmbed = makeEmbed({
-    title: 'FlyByWire Support | How to take a good screenshot',
+    title: 'FlyByWire Support | Aircraft State',
     description: makeLines([
-        'Position yourself in the cockpit using the arrow keys to look straight at the front instrument panel. Then use the Windows Snipping Tool to take a clear screenshot of all screens and the FCU as shown.',
-        'Please read the guide [here](https://docs.flybywiresim.com/fbw-a32nx/support/#screenshot-of-cockpit) for more information.',
+        'In order to provide efficient support, we need to see the state of your aircraft and its systems.',
+        '',
+        'Please position yourself in the cockpit using the arrow keys to look straight at the front instrument panel. Then use the [Windows Snipping Tool](https://support.microsoft.com/en-us/windows/open-snipping-tool-and-take-a-screenshot-a35ac9ff-4a58-24c9-3253-f12bac9f9d44) to take a clear screenshot of **all screens and the entire FCU** as shown below.',
+        '',
+        'Read our guide [here](https://docs.flybywiresim.com/fbw-a32nx/support/#screenshot-of-cockpit) for more information.',
     ]),
     image: { url: SCREENSHOT_HELP_URL },
 });