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API Error codes

Markus Lilienberg edited this page May 22, 2019 · 53 revisions

API Error codes

Generic

  • 200 - OK
  • 400 - Bad request (invalid input)
  • 401 - Unauthorized (login required, account locked, permission error)
  • 403 - Forbidden ( server locked and other reasons )
  • 419 - This function can only be executed with an CL-account
  • 405 - Not Allowed (managed server)
  • 500 - Internal Server Error

6XX - server

  • 601 - server/details, could not get server details
  • 602 - server/status, uptime not supported for xen server
  • 603 - server/create, no payment card
  • 604 - server/create, not allowed to create more server.
  • 605 - server/create, failed to create server
  • 606 - server/delete, failed to delete server
  • 607 - server/edit, hostname not unique
  • 608 - server/edit, apply changes failed
  • 609 - server.php/private/checkTemplateLimits, unknown template
  • 610 - server, invalid configuration option for current template
  • 612 - server/clone, cloning not supported on this platform.
  • 613 - server/clone, failed to create clone
  • 614 - server/limits, not supported on this platform
  • 615 - server/resetlimit, not supported on this platform
  • 616 - server/resetpassword, only supported on OpenVZ
  • 617 - server/edit, not enough free memory on hypervisor to allow upgrade
  • 618 - server/edit + server/create, limitation because of api test account
  • 619 - server/* HnConnectionException
  • 620 - server/console, server not started
  • 622 - server/create, Could not create server. Maintenance.
  • 624 - server/create, Password is required for the specified template

7XX - ip

  • 701 - ip/details,
  • 702 - ip/take, unable to assign ip to account
  • 703 - ip/release, unable to release ip from account
  • 704 - ip/add, ip not on account
  • 705 - ip/add, ip already assigned to server
  • 706 - ip/add, ip is not on the same platform as this server
  • 707 - ip/add, ip is not in the same datacenter as this server
  • 708 - ip/add, Failed to add ip to server! Contact [email protected]
  • 709 - ip/add, Unable to add ip to stopped vz-server.
  • 710 - ip/remove, Unable to remove ip from stopped vz-server.
  • 711 - ip/remove, Unable to remove ip from server (most likely not on a server)
  • 712 - ip/listfree, Unsupported combination of ipversion/datacenter/platform.
  • 713 - ip/add, max number of ips per server reached.
  • 714 - ip/release, Unable to release ip that is locked to account.

8XX - archive

  • 801 - archive/list, could not list all archives for this account.
  • 802 - archive/details, could not find this user on this account.
  • 803 - archive/create, could not create archive
  • 804 - archive/delete, could not delete archive
  • 805 - archive/changepassword, could not change password for archive user
  • 806 - archive/resize, could not resize volume

9XX - domain

  • 901 - domain/updaterecord, unable to locate zone.
  • 902 - domain, could not find registrarinfo for domain
  • 903 - domain, unsupported tld
  • 904 - domain/register, not allowed to register more domains
  • 905 - domain/delete, not allowed to delete domain invoiced by glesys that is not expired
  • 906 - unable to renew domain
  • 907 - unable to register domain
  • 908 - unable to transfer domain
  • 910 - unable to change nameservers
  • 911 - invalid record type for domain
  • 912 - not allowed to add arpa domain
  • 913 - cannot delete domains with active email accounts to email aliases.

10XX - email

  • 1001 - email/list - unable to account or alias matching filter
  • 1002 - email/createalias - error when creating alias
  • 1003 - email/createaccount - error when creating account
  • 1004 - email/editalias - error when editing alias
  • 1005 - email/quota - could not get quota for account
  • 1006 - email/editaccount + email/createaccount - error setting quota
  • 1007 - email/globalquota - error setting global quota

11XX - livechat

  • 1101 - unable to post livechat message
  • 1102 - unable to validate livechat session
  • 1103 - unable to get livechat messages
  • 1104 - unable to close livechat session
  • 1105 - unable to create new session
  • 1106 - livechat is currently closed
  • 1107 - this session is no longer active
  • 1108 - unable to get sessioninfo

12XX - invoice / paymentcard

  • 1201 - snailmail is only available to sweden, norway, finland and denmark
  • 1202 - Unable to contact the database of this country to validate vat number.
  • 1203 - Unable to validate VAT number against European Commissions database.
  • 1205 - Invalid invoice number
  • 1206 - Invalid payment card
  • 1207 - Card payment error
  • 1208 - Invoice already payed.
  • 1209 - Other ongoing payments on this account is preventing this payment from taking place. Please try again later.
  • 1210 - Invoice validation error
  • 1211 - Paypal error

13XX - glera

  • 1301 - unable to find user
  • 1302 - glera/createuser - user already exists
  • 1303 - glera/createvhost - vhost already exists
  • 1304 - unable to find vhost
  • 1305 - cannot find this ip on this server
  • 1306 - glera/createuser - invalid masteruser
  • 1307 - invalid directory

14XX - transaction

  • 1401 - invalid transaction

15XX - vpn

  • 1501 - could not create user
  • 1502 - could not delete user
  • 1503 - could not change password for user
  • 1504 - could not find user on account

16XX - user

  • 1601 - login failed
  • 1602 - login failed (unknown error)
  • 1603 - Google Authenticator OTP required
  • 1604 - Yubikey OTP required
  • 1605 - Not logged in as a user

17XX - invite

  • 1701 - Invalid invite code
  • 1702 - Invites can only be accepted on email address based logins.

18XX - Test account

  • 1801 - Test account already exist

19XX - Network

  • 1901 - Network in use. Can not delete.