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Update Lecture06.md
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xiaolai committed Mar 7, 2015
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Expand Up @@ -85,6 +85,8 @@ What you need to focus on is the marginal user. The one person who doesn’t get

So for operating for growth, what you really need to think about, is what is the North star of your company: What is that one metric, where if everyone in your company is thinking about it and driving their product towards that metric and their actions towards moving that metric up, you know in the long-run your company will be successful. By the way, they’re all probably all correlated to each other, so it’s probably fine to pick almost any metric, whichever one you feel the best about, that aligns with your mission and your values - probably go for that one. But realistically, daily active users fairly correlate to monthly active users; we could have gone with either one. Amount of content shared, also correlates with how many users there are, because guess what? You add a user, they share content. So a lot of things end up being correlated. Pick the one that fits with you and know that you’re going to stick with for a long time. Just have a North Star, and know the magic moment that you know when a user experiences that, they will deliver on that metric for you on the North Star, and then think about the marginal user, don’t think about yourself. Those are, I think, the most important points when operating for growth. Everything has to come from the top.

![](l6f5.png)

So the last area is tactics. So let’s say you’ve found your niche market that you’re going to have a monopoly on inside the mousetrap market. It’s a silenced mousetrap fir sitting under beds, so if that the mice come to your bed overnight, they can be killed without waking you up. That’s your niche market. Your mousetrap is better than anybody else for that market. What typically happens in Silicon Valley is, everyone thinks marketers are useless. I thought marketers were useless when I was a Physics student, so I’m sure that you guys as Engineering students you must think that we’re awful people who aren’t useful to have around.

‘Build it and they will come.’ That is something that is very much the mantra in the Valley, and I don’t believe it’s true; I believe you actually have to work. There’s a good article in the lecture page from interviewing Ben Silverman. We talked about how the growth of Pinterest was driven by marketing. I’m biased of course.
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