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Reword Accessibility conformance section
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- Add more details on the accreditation process
- Update the accreditation table for LMS for clarity and to add
  more details such as:
  - Audit period
  - Target standards conformance
  - Moodle versions where the fixes for the issues from the accessibility
     audit have been applied to.
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junpataleta committed Jan 31, 2024
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64 changes: 48 additions & 16 deletions general/development/policies/accessibility.md
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Expand Up @@ -12,32 +12,64 @@ Moodle is designed to provide equal functionality and information to all people.

## Accessibility conformance

As part of our ongoing commitment to provide an accessible platform and to continuously improve compliance with WCAG 2.1 Level AA, Moodle has been working with an external auditor to review the platform since the development of Moodle 3.9 in January 2020.
As part of our ongoing commitment to accessibility, and to continuously improve conformance with the WCAG 2.1 Level AA success criteria, Moodle is working with an external team of accessibility specialists to review the accessibility of its products through regular accessibility audits.

Key pages within Moodle, which are representative of its overall accessibility and functionality, are audited using both automated tools and user journey testing. The WCAG 2.1 Level A and Level AA issues raised from this audit are all addressed. The accessibility fixes and improvements are also back-ported to current supported Moodle versions, where possible.
### Accessibility accreditations

:::info Moodle's accreditations
#### Moodle LMS

Both Moodle LMS and the Moodle Mobile App hold a WCAG 2.1 AA accreditation based on the successful resolution of issues identified during audits.
Moodle LMS has been accredited to meet [WCAG 2.1 Level AA conformance](https://www.webkeyit.com/accessibility-services/accessibility-accreditations/moodle).

Accreditations expire after one year, but this does not mean that the accreditation is invalid or that the Moodle version is no longer accessible. An expired accreditation just means that the process for re-accrediting the latest supported version or versions of Moodle is currently in progress.
The table below provides a history of the accessibility audits performed on the Moodle LMS.

**[Moodle LMS](https://www.webkeyit.com/accessibility-services/accessibility-accreditations/moodle)**
| Audit period | Version tested | Target conformance | Accreditation date | Tracker epic | Fixed versions |
|----------------|----------------|--------------------|--------------------|----------------------------------------------------------|------------------------------|
| January 2020 | v3.10 | WCAG 2.1 Level AA | 10 November 2020 | [MDL-67688](https://tracker.moodle.org/browse/MDL-67688) | v3.10, v3.9.3 |
| September 2021 | v3.11 | WCAG 2.1 Level AA | 8 November 2021 | [MDL-72657](https://tracker.moodle.org/browse/MDL-72657) | v4.0, v3.11.5, v3.10.8 |
| May 2022 | v4.0 | WCAG 2.1 Level AA | 3 May 2023 | [MDL-74624](https://tracker.moodle.org/browse/MDL-74624) | v4.2, v4.1.3, v4.0.8 |
| August 2023 | v4.2 | WCAG 2.1 Level AA | 24 January 2024 | [MDL-78185](https://tracker.moodle.org/browse/MDL-78185) | v4.4, v4.3.1, v4.2.4, v4.1.7 |

| Version | WCAG 2.1 Level AA accreditation issued on | Tracker epic |
|---------|-------------------------------------------|----------------------------------------------------------|
| v3.10 | 10 November 2020 | [MDL-67688](https://tracker.moodle.org/browse/MDL-67688) |
| v3.11 | 8 November 2021 | [MDL-72657](https://tracker.moodle.org/browse/MDL-72657) |
| v4.0 | 3 May 2023 | [MDL-74624](https://tracker.moodle.org/browse/MDL-74624) |
| v4.1, v4.2 | 24 January 2024 | [MDL-78185](https://tracker.moodle.org/browse/MDL-78185) |
<details>

**[Moodle App](https://www.webkeyit.com/accessibility-services/accessibility-accreditations/moodle-mobile-app)**
<summary>Table column information</summary>

- v4.2 WCAG 2.1 Level AA accreditation issued on 9 May 2023 [MOBILE-4182](https://tracker.moodle.org/browse/MOBILE-4182)
- **Audit period** - when the accessibility audit was performed
- **Version tested** - the Moodle version that was tested at the time of the audit
- **Target conformance** - the target WCAG guidelines version and the conformance level for the accreditation
- **Accreditation date** - the date the accessibility accreditation was issued
- **Tracker epic** - link to the Epic issue in the Moodle Tracker that contains the issues fixed for the accessibility audit
- **Fixed versions** - the Moodle versions that include the fixes from the issues raised from the audit

An overview of Moodle's conformance with the [WCAG 2.1](https://www.w3.org/TR/WCAG21/) guidelines can be found in our [accessibility conformance report](https://docs.moodle.org/en/VPAT#Moodle%20accessibility%20conformance%20report).
</details>

:::
#### Moodle App

The Moodle App also has been accredited to meet [WCAG 2.1 Level AA conformance](https://www.webkeyit.com/accessibility-services/accessibility-accreditations/moodle-mobile-app) on 9 May 2023. See [MOBILE-4182](https://tracker.moodle.org/browse/MOBILE-4182) for more details.

#### Moodle Workplace

Moodle Workplace is currently in the process of getting the WCAG 2.1 Level AA accreditation.

### Accessibility accreditation process

1. Key pages/screens within the Moodle LMS or Moodle Mobile App, which are representative of their overall accessibility and functionality, are audited using automated tools and user journey testing.
- For Moodle LMS, the audit is performed on a test site that contains the latest released version of Moodle LMS at the time of the audit.
2. The Level A and Level AA issues raised from this audit are all addressed. Optionally, Level AAA issues are also fixed, as long as they do not involve significant UI changes.
- For Moodle LMS, the accessibility fixes and improvements are applied to:
- The development branch for the upcoming major version of Moodle LMS
- The [current stable versions](../../releases#version-support) of Moodle LMS
3. The accessibility fixes are verified by the team of accessibility specialists performing the audit.
4. Once all fixes have been verified, a conformance report is issued to Moodle.

Accreditations expire after one year. However, this does not mean the accreditation is invalid or the Moodle version is no longer accessible. An expired accreditation just means that the process for re-accreditation for the given Moodle product is still in progress.

<!-- cspell:ignore VPAT -->

### Voluntary Product Accessibility Template (VPAT)

#### Moodle LMS

An overview of Moodle LMS' conformance with the [WCAG 2.1](https://www.w3.org/TR/WCAG21/) guidelines can be found in our [accessibility conformance report](https://docs.moodle.org/en/VPAT#Moodle%20accessibility%20conformance%20report).

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