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Add troubleshooting page #533

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1 change: 1 addition & 0 deletions docs/_toc.yml
Original file line number Diff line number Diff line change
Expand Up @@ -74,6 +74,7 @@ subtrees:
- file: further-resources/glossary
- file: further-resources/napari-workshops
- file: further-resources/sample_data
- file: troubleshooting
- file: gallery
- file: release/index
subtrees:
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1 change: 1 addition & 0 deletions docs/howtos/layers/image.md
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Expand Up @@ -349,6 +349,7 @@ we had passed only the colormap it would have been given a default name.
The named colormap now appears in the dropdown alongside a thumbnail of the full
range of the colormap.

(contrast-limits)=
## Adjusting contrast limits

Each image layer gets mapped through its colormap according to values called
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46 changes: 46 additions & 0 deletions docs/troubleshooting.md
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@@ -0,0 +1,46 @@
# Troubleshooting

This page collects a few known issues and solutions for common problems that users might encounter when using napari.
If you are facing an error that is not covered by this page, please check existing issues on the
[napari repository](https://github.com/napari/napari/issues). If you can't find what you are looking for,
please open a new issue.

## Known issues

### Resetting preferences and settings

Changing napari versions—updating or downgrading—within an environment can cause issues with settings. These issues can
manifest as napari failing to start.

Likewise, issues with napari on multiple monitors or with window sizes are also due to settings. These issues can
frequently be solved by resetting the settings back to default using the terminal command:

```python
napari --reset
```

### torch + rosetta + napari crashes Python

In some cases, when using napari on Mac M1 using Rosetta you may experience crashing when adding layers or using a script.
If you observe this, you should run napari using the native arm64 Python interpreter (see [napari#7259](https://github.com/napari/napari/issues/7259).

### "module napari has no attribute Viewer"

This may happen when doing an editable install on top of a normal one, or when you have a local file called `napari.py`.

To fix this, either rename the file or remove all previous napari versions in your environment before installing the editable version.

### My image renders as all black/all white

This can happen when the contrast limits are not set correctly. You can reset the contrast limits by right-clicking
"contrast limits", then clicking the "Reset" button in the advanced contrast limits widget shown.

See [](contrast-limits) for more information on contrast limits.

### PermissionError when trying to launch napari on Windows

If you have a PermissionError when trying to launch napari on Windows, it could be due to how numba deals with
permissions. Try setting `NUMBA_CACHE_DIR` to an user-accessible location.

See [napari#7288](https://github.com/napari/napari/issues/7288).

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