DeleteCases

My Downloads directory was a mess. There were files in there and I have no idea to which case they belong. I have gc.logs, heap dumps, and plenty of log files with no metadata to keep them separated. I set up a process where I name the directories like this:

customerName_ticketNumber_mo_da

So an example directory name might look like:

FredCo_11025_01_09

In this case, we want to use _ for the separator, and 2 as the token to check. Yes, we count from 1.

The program takes two arguments from the command line:

-s --separator - specify the separator character in the directory name - the default is _
-t -token - specify the token (ZENDESK ticket number) to check, (count from 1)

In another example, the directory names are just the case numbers - e.g. 12345 Here, the separator does not matter and we want -t (or --token) 1.

This program lists all the sub-directories of the current directory then, based on separator and token number it splits tha name, then checks Zendesk to see if the case with that number is SOLVED or CLOSED. If so, it prints an rm command that you can copy-n-paste into a shell window to remove the directory.

Building

git clone https://github.com/rcprcp/DeleteCases

After checking out the repo, go into the root directory for this program and type:

mvn clean package

That's it.

Running

In order to access Zendesk, you will need to configure 3 environment variables.

export ZENDESK_EMAIL="https://domain.zendesk.com"
export ZENDESK_EMAIL="[email protected]"
export ZENDESK_TOKEN="c0928blahblahblahblahg1h14g5"

Maven will build a runnable jar in the target subdirectory. cd into the directory in which you're storing your cases, then:

java -jar ~/DeleteCases/target/deletecases-1.0-SNAPSHOT-jar-with-dependencies.jar [-s] [-t]