Merge PR #25 into 14.0

Signed-off-by andhit-r

ssi_helpdesk_appointment/README.rst

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+.. image:: https://img.shields.io/badge/licence-AGPL--3-blue.svg
+   :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+   :alt: License: AGPL-3
+
+==============================
+Helpdesk - Project Integration
+==============================
+
+
+Installation
+============
+
+To install this module, you need to:
+
+1.  Clone the branch 14.0 of the repository https://github.com/open-synergy/ssi-helpdesk
+2.  Add the path to this repository in your configuration (addons-path)
+3.  Update the module list (Must be on developer mode)
+4.  Go to menu *Apps -> Apps -> Main Apps*
+5.  Search For *Helpdesk - Project Integration*
+6.  Install the module
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues
+<https://github.com/open-synergy/ssi-helpdesk/issues>`_. In case of trouble, please
+check there if your issue has already been reported. If you spotted it first,
+help us smash it by providing detailed and welcomed feedback.
+
+
+Credits
+=======
+
+Contributors
+------------
+
+* Andhitia Rama <[email protected]>
+
+Maintainer
+----------
+
+.. image:: https://simetri-sinergi.id/logo.png
+   :alt: PT. Simetri Sinergi Indonesia
+   :target: https://simetri-sinergi.id
+
+This module is maintained by the PT. Simetri Sinergi Indonesia.

ssi_helpdesk_appointment/__init__.py

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+# Copyright 2022 OpenSynergy Indonesia
+# Copyright 2022 PT. Simetri Sinergi Indonesia
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl-3.0-standalone.html).
+
+from . import (
+    models,
+)

ssi_helpdesk_appointment/__manifest__.py

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+# Copyright 2022 OpenSynergy Indonesia
+# Copyright 2022 PT. Simetri Sinergi Indonesia
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl-3.0-standalone.html).
+{
+    "name": "Helpdesk - Appointment Integration",
+    "version": "14.0.1.0.0",
+    "website": "https://simetri-sinergi.id",
+    "author": "OpenSynergy Indonesia, PT. Simetri Sinergi Indonesia",
+    "license": "AGPL-3",
+    "installable": True,
+    "depends": [
+        "ssi_helpdesk",
+        "ssi_appointment_request",
+    ],
+    "data": [
+        "views/helpdesk_ticket_views.xml",
+    ],
+    "demo": [],
+    "images": [],
+}

ssi_helpdesk_appointment/models/__init__.py

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+# Copyright 2022 OpenSynergy Indonesia
+# Copyright 2022 PT. Simetri Sinergi Indonesia
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl-3.0-standalone.html).
+
+from . import (
+    helpdesk_ticket,
+)

ssi_helpdesk_appointment/models/helpdesk_ticket.py

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+# Copyright 2022 OpenSynergy Indonesia
+# Copyright 2022 PT. Simetri Sinergi Indonesia
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl-3.0-standalone.html).
+
+from odoo import api, fields, models
+
+
+class HelpdeskTicket(models.Model):
+    _name = "helpdesk_ticket"
+    _inherit = [
+        "helpdesk_ticket",
+    ]
+
+    appointment_schedule_ids = fields.Many2many(
+        string="Appointment Requests",
+        comodel_name="appointment_request",
+        relation="rel_helpdesk_ticket_2_appointment_request",
+        column1="ticket_id",
+        column2="request_id",
+    )
+    appointment_request_state = fields.Selection(
+        string="Appointment Request Status",
+        selection=[
+            ("no_need", "Not Needed"),
+            ("open", "In Progress"),
+            ("done", "Done"),
+        ],
+        compute="_compute_appointment_request_state",
+        store=True,
+    )
+
+    @api.depends(
+        "appointment_schedule_ids",
+        "appointment_schedule_ids.appointment_id.state",
+    )
+    def _compute_appointment_request_state(self):
+        for record in self:
+            result = "no_need"
+
+            count_req = len(record.appointment_schedule_ids)
+
+            if count_req > 0:
+                result = "done"
+                for req in record.appointment_schedule_ids:
+                    if not req.appointment_id:
+                        result = "open"
+                    elif req.appointment_id.state != "done":
+                        result = "open"
+
+            record.appointment_request_state = result

ssi_helpdesk_appointment/views/helpdesk_ticket_views.xml

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+<?xml version="1.0" encoding="utf-8" ?>
+<!-- Copyright 2022 OpenSynergy Indonesia
+     Copyright 2022 PT. Simetri Sinergi Indonesia
+     License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl). -->
+<odoo>
+
+<record id="helpdesk_ticket_view_search" model="ir.ui.view">
+    <field name="name">helpdesk_ticket - search</field>
+    <field name="model">helpdesk_ticket</field>
+    <field name="inherit_id" ref="ssi_helpdesk.helpdesk_ticket_view_search" />
+    <field name="arch" type="xml">
+        <data>
+            <xpath expr="//separator[@name='activity']" position="before">
+                <separator name="appointment" />
+                <filter
+                        name="not_done_appointment"
+                        string="Appointment Not Done"
+                        domain="[('appointment_request_state','=',False)]"
+                    />
+                <filter
+                        name="done_appointment"
+                        string="Appointment Done"
+                        domain="[('appointment_request_state','=',True)]"
+                    />
+            </xpath>
+        </data>
+    </field>
+</record>
+
+<record id="helpdesk_ticket_view_form" model="ir.ui.view">
+     <field name="name">helpdesk_ticket form</field>
+     <field name="model">helpdesk_ticket</field>
+     <field name="inherit_id" ref="ssi_helpdesk.helpdesk_ticket_view_form" />
+     <field name="mode">extension</field>
+     <field name="arch" type="xml">
+          <data>
+               <xpath expr="//page[1]" position="after">
+                    <page name="appointment" string="Appointments">
+                         <group name="appointment" colspan="4" col="2">
+                              <field name="appointment_request_state" />
+                         </group>
+                         <field name="appointment_schedule_ids" />
+                    </page>
+               </xpath>
+          </data>
+     </field>
+</record>
+</odoo>