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PXC-4613 [DOC]Update the Get Help widget and add Get help page (#201)
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new file:   _resource/.icons/groups.svg
	modified:   _resource/overrides/main.html
	new file:   _resource/overrides/partials/banner.html
	new file:   docs/get-help.md
	modified:   mkdocs-base.yml
	deleted:    snippets/services-banner.md
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alina-derkach-oaza authored Jan 17, 2025
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1 change: 1 addition & 0 deletions _resource/.icons/groups.svg
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3 changes: 3 additions & 0 deletions _resource/overrides/main.html
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<div class="md-sidebar__inner">
{% include "partials/toc.html" %}
</div>
<div class="md-sidebar__inner">
{% include "partials/banner.html" %}
</div>
</div>
</div>
{% endif %}
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9 changes: 9 additions & 0 deletions _resource/overrides/partials/banner.html
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<div data-banner="data-banner">
<p><svg style="display:block;margin:-1em 0 0.75em" width="78" height="69" viewBox="0 0 78 69" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M56.7281 30.7666C62.6528 26.8938 64.5914 18.9942 61.0059 12.7854C59.2094 9.67113 56.3053 7.44082 52.8311 6.50951C49.6122 5.64535 46.2502 5.99872 43.2912 7.49366L39.251 0.5L30.8648 15.0245L11.4811 48.5937H67.021L56.7281 30.7666ZM51.881 10.0674C54.4064 10.7401 56.5079 12.3616 57.8168 14.6194C60.3895 19.0701 59.053 24.7153 54.8808 27.5665L45.1362 10.6905C47.2355 9.68104 49.6034 9.46087 51.881 10.0674ZM39.251 7.87125L60.6339 44.907H48.1228L32.9927 18.7102L39.2499 7.87235L39.251 7.87125ZM17.8682 44.907L30.8637 22.4035L43.8592 44.907H17.8682Z" fill="url(#paint0_linear_2899_1968)"></path><path style="fill:var(--md-typeset-color)" d="M4.981 64.943H3.157V68.207H.756V57.323H5.217C7.822 57.323 9.397 58.861 9.397 61.086V61.116C9.397 63.635 7.433 64.94 4.984 64.94L4.981 64.943V64.943ZM6.961 61.134C6.961 60.061 6.213 59.485 5.011 59.485H3.154V62.812H5.056C6.258 62.812 6.958 62.096 6.958 61.163V61.134H6.961ZM10.738 68.208V57.323H18.973V59.455H13.124V61.664H18.27V63.796H13.124V66.082H19.051V68.214H10.738V68.208 68.208ZM27.557 68.208 25.218 64.726H23.332V68.208H20.931V57.323H25.921C28.496 57.323 30.039 58.677 30.039 60.915V60.945C30.039 62.702 29.088 63.807 27.7 64.32L30.367 68.207H27.556L27.557 68.208ZM27.605 61.041C27.605 60.016 26.887 59.485 25.719 59.485H23.333V62.61H25.767C26.936 62.61 27.605 61.987 27.605 61.071V61.042 61.041ZM36.922 68.499C33.668 68.499 31.249 65.994 31.249 62.825V62.795C31.249 59.659 33.619 57.091 37.019 57.091 39.105 57.091 40.356 57.783 41.383 58.792L39.834 60.571C38.98 59.798 38.113 59.327 37.004 59.327 35.141 59.327 33.795 60.871 33.795 62.762V62.793C33.795 64.684 35.107 66.257 37.004 66.257 38.268 66.257 39.043 65.753 39.913 64.964L41.462 66.524C40.322 67.738 39.059 68.493 36.925 68.493L36.922 68.499ZM47.885 68.499C44.47 68.499 42.021 65.962 42.021 62.825V62.795C42.021 59.659 44.503 57.091 47.915 57.091 51.327 57.091 53.779 59.628 53.779 62.765V62.795C53.779 65.931 51.297 68.499 47.885 68.499ZM51.237 62.795C51.237 60.904 49.846 59.331 47.885 59.331 45.925 59.331 44.567 60.874 44.567 62.766V62.796C44.567 64.688 45.959 66.261 47.919 66.261 49.879 66.261 51.237 64.717 51.237 62.826V62.795 62.795ZM67.001 68.217 72.374 57.091 77.746 68.218H75.052L72.374 62.681 69.705 68.218H67.001V68.217ZM66.007 57.327V68.5L57.813 61.884V68.199H55.264V57.091L63.458 63.681V57.327H66.007Z"></path><defs><linearGradient id="paint0_linear_2899_1968" x1="18.1513" y1="44.7152" x2="61.4356" y2="20.9786" gradientUnits="userSpaceOnUse"><stop stop-color="#FC3519"></stop><stop offset="1" stop-color="#F0D136"></stop></linearGradient></defs></svg></p>
<p>For help, click the link below to get free database assistance or contact our experts for personalized support.</p>

<div class="actions">

<a href="https://docs.percona.com/percona-xtradb-cluster/8.4/get-help.html" style="color: var(--md-typeset-a-color);">Get help from Percona</a>
</div>
</div>
5 changes: 5 additions & 0 deletions docs/css/extra.css
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top: 0.6rem;
left: 0.6rem;
}
}

.md-sidebar__inner {
font-size: 0.65rem; /* Font size */
line-height: 1.6;
}
28 changes: 28 additions & 0 deletions docs/get-help.md
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# Get help from Percona

This guide is packed with information but can’t cover everything you need to know about Percona XtraDB Cluster or every scenario you might encounter.

Think of this guide as a solid starting point. There’s always more to learn, and you’ll keep discovering new things as you get hands-on experience. And remember, the more you experiment and work with Percona XtraDB Cluster, the more confident and skilled you’ll become. Don’t be afraid to try things out and ask questions when you get stuck.

Clustering your database with Percona XtraDB Cluster keeps your data safe and available. It works by spreading data across multiple servers. If one server goes down, the others can step in to keep things running smoothly. This ensures high availability and redundancy, preventing downtime and data loss.

=== ":groups: Ask a question in the Community Forum"

Be a part of a space where you can tap into a wealth of knowledge from other database enthusiasts and experts who work with Percona’s software every day. While our service is entirely free, keep in mind that response times can vary depending on the complexity of the question. You are engaging with people who genuinely love solving database challenges.

I recommend visiting our [Community Forum](https://forums.percona.com/t/welcome-to-perconas-community-forum/7){:target="_blank"}. It’s an excellent place for discussions, technical insights, and support around Percona database software. If you’re new and feeling a bit unsure, our [FAQ](https://forums.percona.com/faq){:target="_blank"} and [Guide for New Users](https://forums.percona.com/t/faq-guide-for-new-users/8562){:target="_blank"} ease you in.

If you have thoughts, feedback, or ideas, the community team would like to hear from you at [Any ideas on how to make the forum better?](https://forums.percona.com/t/any-ideas-on-how-to-make-the-forum-better/11522){:target=”_blank”}. We’re always excited to connect and improve everyone’s experience.

=== ":percona-logo: Work with a Percona Expert"

[Percona experts](https://www.percona.com/services/consulting){:target="_blank"} bring years of experience in tackling tough database performance issues and design challenges. We understand your challenges when managing complex database environments. That's why we offer various services to help you simplify your operations and achieve your goals.

| Service | Description |
|----------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 24/7 Expert Support | Our dedicated team of database experts is available 24/7 to assist you with any database issues. We provide flexible support plans tailored to your specific needs. |
| Hands-On Database Management | Our managed services team can take over the day-to-day management of your database infrastructure, freeing up your time to focus on other priorities. |
| Expert Consulting | Our experienced consultants provide guidance on database topics like architecture design, migration planning, performance optimization, and security best practices. |
| Comprehensive Training | Our training programs help your team develop skills to manage databases effectively, offering virtual and in-person courses. |

We're here to help you every step of the way. Whether you need a quick fix or a long-term partnership, we're ready to provide your expertise and support.
5 changes: 3 additions & 2 deletions mkdocs-base.yml
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custom_checkbox: true
pymdownx.snippets:
base_path: ["snippets"]
auto_append:
- services-banner.md
# auto_append:
# - services-banner.md
pymdownx.highlight:
use_pygments: true
pymdownx.emoji:
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nav:
- Home: index.md
- Get help from Percona: get-help.md
- Release notes:
- Release notes index: release-notes/release-notes_index.md
- release-notes/8.4.2-2.md
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9 changes: 0 additions & 9 deletions snippets/services-banner.md

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