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Capturing Developer Logs

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pyamsoft edited this page Oct 16, 2023 · 1 revision

What

TetherFi has no analytics and no tracking. As a result your activity in the application is private and never leaves your device. Due to this strict privacy TetherFi does not have any kind of crash reporting or in-app logging that would help troubleshoot problems you may be having with the application.

Collecting developer logs is always an opt-in experience and can be turned on or off at any time. Logs are never personally identifiable and are never sent off device without explicit user action.

Why

Sometimes, it may be necessary to capture developer logs so that I can better assist you in solving problems you may be experiencing with the application.

You can turn ON developer logs by following the steps below and then submitting the logs either privately via email or by creating a Github Issue.

How

  1. Open the TetherFi app. Click the Gear icon in the top-right corner to open the Settings dialog.
  1. Scroll down the settings dialog to the bottom, until you reach the Danger Zone section.
  1. You will see an option to enable or disable Debug Mode. Tap the switch to turn logging ON or OFF.
  1. Once logs are ON, you can close the Settings dialog and use the app like you normally would.
  2. Use the app until you once again encounter the problem you are having. Once you see the problem, open the Settings Dialog again. Scroll down to the Danger Zone section at the bottom. Click the Debug Mode title NOT THE SWITCH to open the Debug Logging dialog.
  1. You can read the logs yourself or tap the text to copy all of the debugging logs to your clipboard.

  1. Paste the debugging logs into an email or a Github Issue, and we can troubleshoot the problem together.

  2. Remember to turn OFF debug logging after you are done - leaving it ON WILL SLOW DOWN THE APP.

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