feat: baseline resume

.gitignore

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 node_modules
+output/*.pdf

resume.md

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 > [email protected] | [github.com/rosnovsky](https://github.com/rosnovsky) | Washington state | **Remote Only** |
 
-Dedicated `JavaScript`/`TypeScript` Engineer with a knack for ` React`, `Kubernetes`, and CI/CD. I champion sustainable, ethical tech that makes a positive impact, by stable, scalable, and maintainable software.
+Dedicated `JavaScript`/`TypeScript` Engineer with a knack for ` React`, `Kubernetes`, and CI/CD. I champion sustainable, ethical tech that makes a positive impact, by building stable, scalable, efficient, and maintainable software.
 
 ## Technical Skills
 
@@ -30,18 +30,19 @@ Dedicated `JavaScript`/`TypeScript` Engineer with a knack for ` React`, `Kuberne
 > **[Okta](https://okta.com)**, Remote • Mar 2021 - April 2024
 
 - Delivered the [Quarterly Snapshot](https://auth0.com/docs/get-started/tenant-settings/auth0-teams/quarterly-snapshot) feature on schedule.
-- Enhanced Technical Account Managers' workflow by building internal tools for Quarterly Snapshots saving $4.5M worth of productive time per year.
-- Developed, deployed, and stabilized an internal AI/ML tool, enhancing knowledge sharing and delivery within the Customer First teams saving over $10K of SME productive time every year 
-- Improved and delivered a multitude of internal tools
-- Worked on critical security improvements
+- Enhanced Technical Account Managers' workflow by building internal tools for Quarterly Snapshots covering **$20M** worth of ARR.
+- Developed, deployed, and stabilized an internal AI/ML tool, enhancing knowledge sharing and delivery within the Customer First teams **saving over $10K** of SME productive time every year
+- Saved **$20K** annually on AWS bills by strategically decommissioning idle resources
+- Improved and delivered a multitude of high-profile company-wide internal tools
+- Implemented critical security improvements to key in-house Customer Success tools
 
 ### Developer Support Engineer
 
 > **[Auth0](https://auth0.com)**, Remote • Dec 2019 - Mar 2021
 
-- Successfully resolved over 2,000 support cases of various complexity with an average cSAT of 99% and on-time SLA of 97%.
+- Successfully resolved over 2,000 support cases of various complexity with an average **cSAT of 99%** and **on-time SLA of 97%**.
 - Assisted hundreds of major enterprise customers with complex CIAM integration use cases.
-- Guided hundreds of developers through Identity Management implementations in every environemnt imaginable.
+- Guided hundreds of developers through Identity Management implementations in every environment imaginable.
 
 ### Software Engineer
 
@@ -64,8 +65,8 @@ Dedicated `JavaScript`/`TypeScript` Engineer with a knack for ` React`, `Kuberne
 
 > **[AT&T](https://att.com)**, Bothell, WA • Apr 2017 - Sep 2018
 
-- Executed over 100 updates and rectified 100+ defects in the AT&T MyServices client portal.
-- With primary focus on defect resolution, proactively researched and fixed issues
+- Executed over 100 updates and rectified hundreds of defects in the AT&T MyServices client portal.
+- With primary focus on defect resolution, proactively researched and fixed issues outside of the scope of daily responsibilities
 
 
 ### Web Producer
@@ -81,11 +82,13 @@ Dedicated `JavaScript`/`TypeScript` Engineer with a knack for ` React`, `Kuberne
 > London, Canada • AA, Multimedia Design
 
 - Developed 'Hourglass', a student assignment management system.
+- Produced a PSA for the local branch of Big Brothers Big Sisters
 
 ### RUDN University
 
 > Moscow, Russia • BA, Journalism
 
+- Frontline reporter for country's largest news outlets
 - Reported live from significant events, including terrorist incidents.
 
 ### Udacity Nanodegree
@@ -94,7 +97,7 @@ Dedicated `JavaScript`/`TypeScript` Engineer with a knack for ` React`, `Kuberne
 
 ## Languages
 
-- Russian — Native (comprehends Belarusian, Ukrainian)
+- Russian — Bilingual (comprehend Belarusian, Ukrainian)
 - Arabic — Basic
 
 ## Publications