At my first internship, one of my tasks was to send a survey for each help-desk ticket we closed during the past week. That took a ton of time (there could be upwards of 100 tickets closed every week) so I decided to make a script to do it for me!
- Traverse through outlook folder
- Parse for name of employee
- Generate employee's email address ([email protected], e.g. [email protected])
- Send email with link to survey
Associate Name: Sean Becker
Department Number: 52
Associate Department: IT
Request Number: 160722130706
Status: http://notesmail/Prod/NetworkRequest.nsf/0/#####################