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Add info how to share a request with another user #13

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Dec 28, 2023
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7 changes: 7 additions & 0 deletions content/index.md
Original file line number Diff line number Diff line change
Expand Up @@ -34,6 +34,13 @@ As a registered user you can go to the [Service Desk Portal](https://stakater-cl

![image](./images/signup-support-6.png)

## Share Request

Only you as a creator of a request are permitted to view your request by default. To share a request with another user:

1. As the creator of the request, visit the request page
2. Specify the email of the other user to be added under the `Shared with` section

## Priorities

You as a customer can set the initial priority for a Request by specifying the appropriate priority: `Highest`, `High`, `Medium`, `Low`, or `Lowest`. The Engineer on Duty has the right to adjust it at their own discretion based on the rules below:
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