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ntfs bad
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the-sane authored Sep 22, 2024
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13 changes: 7 additions & 6 deletions wiki/Troubleshooting.md
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#### Launcher hangs during installation
- In Lutris, try setting `Prefer system libraries` to `On` globally before installation. After installation, this can be reset and configured only for Star Citizen if desired.
- Make sure you are not trying to install to an NTFS-formatted drive.


#### Download hangs, followed by Install Failure error
- As mentioned in our [Quick Start Guide](https://github.com/starcitizen-lug/knowledge-base/wiki/Quick-Start-Guide), be sure you are not changing the default install path in the RSI Launcher settings. If you wish to install the game elsewhere, put the entire wine prefix there instead.


#### Install button does nothing
- ⚠️ Launch Lutris in debug mode (`lutris -d`) and look for a `KeyError: 'contentstatsid'` error.
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- Proceed with lug-helper installer.


#### Download hangs, followed by Install Failure error
- As mentioned in our [Quick Start Guide](https://github.com/starcitizen-lug/knowledge-base/wiki/Quick-Start-Guide), be sure you are not changing the default install path in the RSI Launcher settings. If you wish to install the game elsewhere, put the entire wine prefix there instead.


#### Error: *utf-8 codec can't decode byte 0x_ in position ___: invalid continuation byte*
- Re-check your EAC workaround. Our [Helper](https://github.com/starcitizen-lug/lug-helper) can check it for you, or see the [manual instructions](Tips-and-Tricks#easy-anti-cheat-workaround) on our wiki.

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![Screenshot from 2023-05-11 10-33-19](https://github.com/starcitizen-lug/knowledge-base/assets/3657071/d146e9cc-e0a2-4327-acfb-ba5538ddefe4)



#### Installing Star Citizen on an NTFS-formatted drive
- See: https://github.com/ValveSoftware/Proton/wiki/Using-a-NTFS-disk-with-Linux-and-Windows
- Don't; it probably won't work and will likely only corrupt your game files.

***

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