major changes

• added an Api to get employees currently not in a department.
• automatic database initialization.
• changed the feedback api to accept an attachment.
• changed the ticket submission Api to require a written solution for the ticket.
• changed the ticket referral Api to require a reason for referring the ticket.

Fixes

• Fixed an issue where the ticket solution is not reelecting when getting the ticket.
• Fixed an issue where an employee can be assigned a ticket more than once.
• Fixed an issue where an employee can refer a ticket to himself.

Improvements

• Optimized the ticket assignment process and Api.
• Improved the service logging.
• Optimized the sorting.
• Optimized the ticket feedback process and Api.
• Made a ticket solution an independent entity.

Requirements

• Java 21
• MySQL 8

Run

To run the application, create a configuration file with the following required properties and provide their values;

• spring.mail.username=(the username of your mail server)
• spring.mail.password=(password of your mail server)
• app.company.name=(name of your company)
• app.company.end-tag=(end statement of all the emails)
• app.init.username=(username of the initial service user that you will use to access the service)
• app.init.password=(the password of the initial user)
• app.init.db-url=(url of your mysql database)
• app.init.db-username=(username of your MySql database)
• app.init.db-password=(password of your MySql database)

then execute the command;

java -jar (jar filename) -Dspring.profiles.active=prod --spring.config.name=(name of your configuration file) --spring.config.location(path to your configuration file)